Clinic Registration Rep - Rotating - Enloe Medical Center

Pay Range: $ 20.76/hr - $ 24.40/hr - $ 28.03/hr
*Please note, the highest starting rate as a new hire is $24.40/hr, based on applicable experience

POSITION SUMMARY:
The Clinic Registration Representative- Rotating position is designed to be a point of contact for patients both inside and outside the clinic setting. This position will be used in the various Enloe clinics to help on an as needed basis to cover temporary vacancies or help with increases in volume/workload. The Clinic Registration Representative-Rotating will report directly to the Practice Manager who will be responsible for assigning work sites on an as needed basis. The Clinic Registration Representative-Rotating position will also take direction from the Clinic Supervisor at the site in which they are working.

The Clinic Registration Representative-Rotating will accurately verify and collect when necessary all required demographic, insurance, financial and clinical data elements necessary to register and book patient appointments and/or procedures and surgeries under close supervision. The Incumbent is responsible for the provision of routine patient access activity to facilitate efficient operations, expeditious reimbursement by verifying patient information and acquiring authorizations, as well as optimal consumer satisfaction and to promote teamwork. The incumbent is responsible to further the mission of Enloe Medical Center. The Incumbent is responsible to consistently demonstrate the core values of Enloe Medical Center. The incumbent is responsible to perform his/her duties in accordance with regulatory compliance requirements and the Medical Center's Code of Conduct.

EDUCATION / TRAINING / EXPERIENCE:
Minimum:
- Two years experience as an Enloe Clinic Reg Rep II (or higher) OR three years experience in a medical front office which includes referrals and authorizations

Desired:
- Hospital based clinic experience
- Insurance verification experience
- Knowledge of obtaining insurance authorizations.
- Knowledge of current CPT procedure codes and ICD diagnosis coding

SKILLS / KNOWLEDGE / ABILITIES:
Must be able to follow instructions, learn the work routines associated with patient access work flow; work quickly and accurately in a fast paced environment; must have good customer service and time management skills. Must have knowledge of current CPT procedure codes and ICD diagnosis coding. Capable of using Microsoft Word, Excel, Outlook (Microsoft Office Suite) computer skills and general office equipment.

PI249419918