Clinic RN - Triage - Riverwood Healthcare Center

About the Position:

The triage registered nurse (RN) will serve as the first point of contact for patients seeking care within our Same Day Clinic. This position is crucial in delivering patient-centered care by assessing patients' health concerns, determining the urgency of their conditions, and directing them to the appropriate level of care. The RN will utilize evidence-based triage protocols, critical thinking, and professional nursing practices to provide optimal outcomes and efficient use of healthcare resources.

Essential Responsibilities

• Serve as the first point of contact for patients, assessing health concerns via telephone, electronic communication, or in-person to help determine the appropriate level of care.
• Utilize evidence-based triage protocols and critical thinking to prioritize patient needs, ensuring optimal care and efficient use of resources.
• Accurately document patient information, including history, symptoms, and clinical assessments, in the electronic health record (EHR).
• Educate patients and families on health status, maintenance, and management of acute and chronic conditions, and coordinate care with pharmacies and other healthcare providers.
• Manage the clinic providers' EHR inbasket by prioritizing, delegating, and responding to assigned tasks.
• Maintain proficiency with the EHR system, ensuring data security and confidentiality according to HIPAA guidelines, and assist with quality improvement and outreach activities.
• Participate in daily huddles, contribute to team-based care, and prepare for and attend meetings as assigned.
• Train and mentor other personnel, assist in developing policies and protocols, and collaborate with multidisciplinary team members to support comprehensive patient care.

What we are looking for:

EDUCATION and/or EXPERIENCE

Graduate of an accredited School of Nursing with an associate degree or higher. Minimum of (1) year professional nursing experience. Previous RN triage experience strongly preferred. Experience with electronic health record (Epic) strongly preferred.

CERTIFICATES, LICENSES, REGISTRATIONS

• BLS is required
• Current, unrestricted RN licensure within the State of Minnesota Required

What we offer:

At Riverwood Healthcare, treating our patients well starts with treating our employees well. We provide a culture that reflects the friendly, more relaxed atmosphere of the communities we serve. Our staff are welcoming and supportive of one another.

Depending on eligibility, there are a wide variety of benefits including health insurance, dental insurance, vision insurance, life insurance, a 401(k)-retirement plan, wellness benefits with on-site fitness center, and a time off package to maintain a healthy home-work balance.

EEO/AA Employer/Vet/Disabled All qualified applicants will receive consideration without regard to any lawfully protected status.

Please Note: Offers of employment from Riverwood Healthcare are conditional and contingent upon successful clearance of all background checks and pre-employment requirements.

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