Clinic Supervisor - GRO 68th St. - Eye Care Partners Career Opportunities
Grand Rapids, MI
About the Job
EyeCare Partners is the nation's leading provider of clinically integrated eye care. Our national network of over 300 ophthalmologists and 700 optometrists provides a lifetime of care to our patients with a mission to enhance vision, advance eye care and improve lives. Based in St. Louis, Missouri, over 650 ECP-affiliated practice locations provide care in 18 states and 80 markets, providing services that span the eye care continuum. For more information, visit www.eyecare-partners.com.
A Clinic Supervisor is a highly engaged leader that possess a high level of acuity in business acumen and is focused on developing a patient-focused team that is goal oriented.
Essential Responsibilities
- Execute day-to-day operations of the office by ensuring the following is completed:
- Employee scheduling, weekly meetings, report generation, inventory assessment, supply ordering, employee training and other duties as assigned or needed within the office
- Provide guidance on optical equipment usage, proper medical chart handling, insurance, and billing, frame and contact lens selection, policies and procedures, and computer software
- Compile operational reports to gain a strong insight into the business and how to direct the team on what needs to be done to fix focus areas
- Lead the office by guiding them to success through focused support and coaching
- Enhance processes and workflow by taking initiative to build action plans to increase the efficiency and profitability of the office
- Collaborate with Clinical Manager and HR on employee relations and recruitment needs
- Collaborate with other Clinical Supervisors and Managers to develop creative approaches to areas of improvement
- Actively engage in constructive conversations with employees to help address improvement areas and formulate follow-up actions
- Actively train employees on how to provide a world-class patient experience
- Act as the liaison between employees and the Clinical Manager and Corporate
- Motivate employees by remaining positive and communicating any changes or news in a supportive and constructive way
- Ensure the office and employees are always compliant with HIPAA
- Other duties as assigned by Clinical Manager
Other Skills and Abilities
- Reliable transportation that would allow employee to go to multiple work locations with minimal notice when applicable
- Ability to work weekends when applicable
- Desire to gain industry knowledge and training
- Demonstrates initiative in accomplishing practice goals
- Consistently creating a positive work environment by being team-oriented and patient-focused
- Commitment to work over 40 hours to meet the needs of the business
- Ability to interact with all levels of employees in a courteous, professional manner at all times
- Exhibit fair and compassionate leadership
Education and/or Experience
- Current COA or COT certification or a related area of study preferred.
- Minimum of 2 years of optical management or industry-related experience.
Physical Requirements
- While performing the duties of this job, the employee is regularly required to talk and hear.
- The employee is occasionally required to stoop, kneel, crouch or crawl.
- The employee must frequently lift and/or move up to 10 pounds.
- Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
If you need assistance with this application, please contact (636) 227-2600. Please do not contact the office directly – only resumes submitted through this website will be considered.
EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
