Clinic Support Staff - Holyoke Medical Center
Chicopee, MA 01013
About the Job
RVCC is looking to hire a Clinic Support Staff!
River Valley Counseling Center, Inc's Mission is to improve the health of all people in our community. We do that with honesty, respect, and dignity for our clients, visitors, and staff. We do that through expert and compassionate care, education, community partnerships, fostering innovation, and by inspiring hope in all we touch. We do that by being good stewards of our resources and providing efficient and cost-effective care for all.
Overview of Job Responsibilities:
Provide secretarial and clerical support for the effective operation of the assigned site location
To coordinate and schedule appointments or meetings, as requested, for the professional staff
To verify client information at the time of visit
To organize and maintain accurate files and records and to retrieve files as necessary
To answer phone calls promptly and courteously and to take and communicate message accurately
To accurately handle correspondence, recordkeeping, database maintenance, and release of information procedures
To assist in the care and maintenance of office equipment and supplies and to report equipment malfunctions promptly
To assist the Site Director and professional staff with special projects and to perform other duties relative to site operations, as assigned or directed
Job Requirements:
Education Level - High School Diploma or GED.
Years of Experience - 6 months experience in an administrative and computerized office environment required.
Skills/Abilities - Bilingual (English/Spanish) preferred. Excellent verbal and written communication skills; interpersonal skills; crisis intervention skills; organizational skills; attention to detail; computer skills; good customer relations skills; knowledge of legal and ethical issues pertaining to the profession
Licensing - none.
Schedule:
Monday-Thursday 4:00 PM - 7:00 PM with Saturday rotation coverage
Benefits:
Generous time off benefits for eligible positions
Excellent and affordable insurance including health, vision, dental and pet insurance
Free access to VHS Fitness & Relaxation center
Mileage reimbursement
403b match
CEU reimbursement up to $1,000 per year
Tuition reimbursement up to $7,000 per year
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