Clinical Admissions Specialist - OCD Anxiety Centers

The Company You'll Join

OCD Anxiety Centers is the nation’s largest provider of IOP services for individuals dealing with OCD, Anxiety, and Trauma. We strive to change the lives of individuals and their families suffering from unrelenting anxiety, disturbing and terrifying thoughts, uncontrollable worry, exhausting behaviors and rituals, and avoidance that keeps them from living their lives. We are an evidence-based practice, which means we do what works, stay up to date with scientific research, and regularly attend international training to keep us at our very best.

Our Investment in You

• A competitive base salary starting at $55,000/year
• 401k match
• Core benefits: medical/dental/vision, with the company contribution to medical benefits for employee
• Company-paid employee life insurance
• Voluntary benefits
• Paid time off includes 15 days (120 hours) of “Paid Time Off,” 5 days (40 hours) of “Sick Time,” and 9 days (72 hours) of "company holiday” pay
• Paid specialized ongoing training, strengthening your skills, experiences, and connections that will help advance your career

The Purpose of Your Role

The Clinical admissions specialist has two major roles. One is to conduct preadmission assessments to confirm that clients are appropriate for admission into our program. Second is to work with our admission staff to speak with parents who are considering enrollment. Your general role is to facilitate all aspects of the admissions and intake process, including, but not limited to, virtual and face-to-face clinical and risk assessments and acting as a liaison between admissions, programming, clients and/or parents/guardians. Critical to this will be ensuring that prospective clients are engaged and provided with warm handoffs for ongoing care. This role will work onsite Monday-Friday 9:00 am to 6:00 pm.

Success Indicators/KPI’s

• The department conversion rate is 50% or higher
• Early discharges are less than 5%

Competencies

• Ability to convert appropriate clients into treatment by effectively articulating the programs benefits and outcomes
• Ability to work with various team members and clinical leadership in a cooperative manner
• Ability to advocate for clients enrolling in treatment
• Completing necessary assessment paperwork, charting and client information to be used by the program and the UR department
• Ability to effectively supervise and lead a team of clinicians who will perform the same or similar functions
• Demonstrate knowledge of all aspects of the program with special emphasis on Exposure Response Therapy and how it is used in our programs
• Ability to both understand and articulate the OCD and Anxiety outcome measures and study
• Demonstrate knowledge of the admission criteria

Responsibilities

• Provides up-to-date availability for the scheduling of virtual assessments and coordination of admissions
• Facilitates virtual assessments to assess appropriateness for level of care placement
• Documents level of care recommendation, risk level assignment, and provisional diagnoses
• Provides thorough rationale for denials of admissions, citing exclusionary criteria when appropriated
• Conducts face-to-face risk assessments as required upon admission and as needed, including the development of an initial safety plan
• Consult with the Program Director on all potential denials of admission and consult with other Program Directors on approvals/denials
• Provides parents with rationale denial of admission and referral recommendations, as needed
• Supports programming and client treatment, based on availability, which may include individual or group therapy sessions, client activities, or crisis management
• Engages client/family early in the referral and admissions process and has the clinical acumen to meet client/family where they are at, create an authentic relationship, address emotions such as fear/anxiety, and work through resistance towards engagement
• Adheres to all company policies and procedures
• Other duties as assigned

The Skills and Expertise You Have

• Masters level intern or higher in social work, clinical mental health counseling, marriage and family therapy, Pd.D, Psy.D.
• Sales-minded with an ability to work with a sense of urgency
• Proficient knowledge of computers, including Microsoft Word, Excel, and other computer software
• Accurate and efficient electronic data entry
• Must be punctual and maintain excellent attendance
• Organized, detail-oriented, takes the initiative, and completes job responsibilities independently
• Multitask, problem-solving, interpersonal skills, and strong written and verbal communication skills
• Thrives in a changing work environment, including inside, outside, and loud noise level

Disclaimer

OCD Anxiety Centers has not designed this job description to contain a comprehensive list of activities, duties, or responsibilities required of the employee. Furthermore, OCD Anxiety Centers reserves the right to change or assign new duties, responsibilities, and activities at any time, with or without notice.

Equal Employment Opportunity Commission (EEOC) statement

OCD Anxiety Centers is committed to providing equal opportunity for all employees and applicants without regard to race, color, religion, sex, national origin, age, marital status, sexual orientation, genetics, disability, political affiliation, personal appearance, family responsibilities, or any other legally protected class under federal, state, or local law. This applies to all aspects of employment, including recruitment, hiring, job assignments, promotions, working conditions, scheduling, benefits, wage and salary administration, disciplinary action, termination, and social, educational, and recreational programs.

Website

https://www.theocdandanxietytreatmentcenter.com/