Clinical Applications Resource - Market Analyst - Pennant Services
Phoenix, AZ
About the Job
JOB SUMMARY
The HCHB Resource - Market Analyst will be part of the IT/Clinical Applications Resource team and responsible for providing market level guidance and support to all operating teams, including acquisition and expansion training, transition support, and level three support of issues.
DUTIES & RESPONSIBILITIES
The above statements are only meant to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job-related tasks other than those stated in this description.
JOB REQUIREMENTS (Education, Experience, Knowledge, Skills & Abilities)
The employer for this position is stated in the job posting. The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US. Each of these businesses is operated by a separate, independent operating subsidiary that has its own management, employees and assets. More information about The Pennant Group, Inc. is available at http://www.pennantgroup.com.
The HCHB Resource - Market Analyst will be part of the IT/Clinical Applications Resource team and responsible for providing market level guidance and support to all operating teams, including acquisition and expansion training, transition support, and level three support of issues.
DUTIES & RESPONSIBILITIES
- Partner with the other team members, departments, and business leaders to effectively meet the clinical technology needs of the organization, focusing on the EMR and related applications, interfaces, and platforms.
- Develops and implements HCHB related processes, procedures, and related documents/forms.
- Develops and implements related training programs and initiatives. Analyzes, monitors, and revises initiatives based on market feedback and performance.
- Provide in-person, remote, and hybrid training sessions for clinical applications implementation projects, onboarding groups, and best practices reinforcement. Provides leadership, guidance, and oversight for acquisition and expansion projects in primary markets.
- Maintain HCHB system administration, including process configuration, pathways and assessments development, end-user training, and patient lifecycle management based on market analysis.
- Provide functional and technical support regarding HCHB and related applications by troubleshooting issues and providing centralized user support.
- Provide intermittent on-call support in rotation with HCHB Resource team.
- Provide on-site training and support to operating entities; travel required.
- Ability to prioritize workload and execute tasks independently, providing timely follow-up and resolution, and ability to meet changing needs.
The above statements are only meant to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job-related tasks other than those stated in this description.
JOB REQUIREMENTS (Education, Experience, Knowledge, Skills & Abilities)
- 2+ years HCHB training, implementation, project management, or user experience
- Additional experience with Forcura, Careport, Waystar, Medalogix, NVOQ, supply interfaces, medication interfaces, or other clinical applications a plus.
- Strong problem solving, troubleshooting, and analytical skills.
The employer for this position is stated in the job posting. The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US. Each of these businesses is operated by a separate, independent operating subsidiary that has its own management, employees and assets. More information about The Pennant Group, Inc. is available at http://www.pennantgroup.com.
Source : Pennant Services
