Clinical Assistant - Hot Springs, AR - Hanger, Inc.

Why Us?

With a mantra of Empowering Human Potential, Hanger, Inc. is the world's premier provider of orthotic and prosthetic (O&P) services and products, offering the most advanced O&P solutions, clinically differentiated programs and unsurpassed customer service. Hanger's Patient Care segment is the largest owner and operator of O&P patient care clinics nationwide. Through its Products & Services segment, Hanger distributes branded and private label O&P devices, products and components, and provides rehabilitative solutions to the broader market. With 160 years of clinical excellence and innovation, Hanger's vision is to lead the orthotic and prosthetic markets by providing superior patient care, outcomes, services and value. Collectively, Hanger employees touch thousands of lives each day, helping people achieve new levels of mobility and freedom.

Could This Be For You?

As a clinical assistant, you will play a vital role in supporting the certified clinicians with patient care.  You will need to have strong interpersonal skills, attention to detail, and a commitment to quality and safety.  You will also communicate with patients and their families and document their health information in our electronic health record system.  The day-to-day operations of the clinic are crucial for the success of our team, and the clinical assistant optimizes the performance of all processes.

Your Impact

Principal Duties and Responsibilities (Essential Functions): 

• Assist practitioners with patient care.
• Prepare a room and patient for treatment, make and modify molds, perform technical fabrication, and complete administrative tasks.
• Complete and maintain accurate documentation of patient care provided.
• Evaluate selected orthotic and prosthetic needs of patients, measure, cast, fit, and adjust devices.
• Perform selected patient care procedures.
• Provide alterations to the fitting of orthotic and prosthetic devices.
• Provide patient follow-up for selected orthotic and prosthetic patients.
• Perform shipping, receiving, and monitoring of inventory and other clerical tasks.
• Contact vendors to order prosthetic and orthotic materials

*Indirect Supervision: This level of supervision does not require the supervising credentialed individual to be on site however they must be available for consultation throughout the patient care process. The supervisor must review the results of care and the documentation of the services rendered by the supervised individual and is responsible for countersigning within 15 days all entries in the patient’s clinical record.

 Additional Responsibilities:

• Maintain a clean, safe and orderly work environment.
• Adhere to all safety regulations; compliance with Medicare and other governmental regulations; compliance with blood borne and Occupational Safety and Health Administration (OSHA) requirements.
• Assistants who have obtained professional certification (Orthotic Fitter/Prosthetic Assistant) and received supplemental internal training may be asked to support the provision of hospital based post-operative care.

Minimum Qualifications

Preferred Experience:

• Allied Health Professionals: Physical Therapy Assistant (PTA), Occupational Therapy Assistant (OTA), Athletic Trainer (ATC), etc.
  • If the Clinical Assistant holds a recognized license or certification in a related allied health profession (e.g., Physical Therapist/PTA, Occupational Therapist/OTA, Athletic Trainer, etc.), they may be supervised under indirect supervision.
• Orthotic, Durable Medical Equipment (DME), or Soft Goods Fitter, Medical assistant
• High School Diploma or GED required

• Must have, or be eligible to obtain, a valid driver’s license and driving record within the standards outlined within Hanger’s Motor Vehicle Safety Policy and Procedures. 

Additional Success Factors

Knowledge and Skill:

• Willingess to consult certified clinician during patient care, as needed
• Ability to follow written and verbal directions.
• Hand skills necessary to use laboratory tools safely and effectively.
• Knowledge of biomechanical principles.
• Good interpersonal, oral and written communication skills for reporting information to patient and staff.
• Effective organizational skills and ability to prioritize and plan for the purpose of meeting deadlines.
• Ability to work effectively as a team member.

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Our Investment in You

• Competitive Compensation Packages
• 8 Paid National Holidays & 4 additional Floating Holidays
• PTO that includes Vacation and Sick time
• Medical, Dental, and Vision Benefits
• 401k Savings and Retirement Plan
• Paid Parental Bonding Leave for New Parents
• Flexible Work Schedules and Part-time Opportunities
• Generous Employee Referral Bonus Program
• Mentorship Programs- Mentor and Mentee
• Student Loan Repayment Assistance by Location
• Relocation Assistance
• Regional & National traveling CPO/CO/CP opportunities
• Volunteering for Local and National events such as Hanger’s BAKA Bootcamp and EmpowerFest

Hanger, Inc. is committed to providing equal employment opportunity in all aspects of the employer-employee relationship. All conditions and privileges of employment are administered to all employees without discrimination or harassment because of race, religious creed, color, age, sex, sexual orientation, gender identity, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions, special disabled veteran status, or any other classification protected by federal, state, and local laws and ordinances. The company will comply with all applicable state or local fair employment laws that forbid discrimination or harassment on the basis of other protected characteristics. Retaliation against any employee for filing or supporting a complaint of discrimination or harassment is prohibited.

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