Clinical Assistant and/or Orthotic Fitter - Hanger

Why Us:

With a mantra of Empowering Human Potential, Hanger, Inc. is the world's premier provider of orthotic and prosthetic (O&P) services and products, offering the most advanced O&P solutions, clinically differentiated programs and unsurpassed customer service. Hanger's Patient Care segment is the largest owner and operator of O&P patient care clinics nationwide. Through its Products & Services segment, Hanger distributes branded and private label O&P devices, products and components, and provides rehabilitative solutions to the broader market. With 160 years of clinical excellence and innovation, Hanger's vision is to lead the orthotic and prosthetic markets by providing superior patient care, outcomes, services and value. Collectively, Hanger employees touch thousands of lives each day, helping people achieve new levels of mobility and freedom.

Could This Be For You:

As a clinical assistant, you will play a vital role in supporting the certified clinicians with patient care.  You will need to have strong interpersonal skills, attention to detail, and a commitment to quality and safety.  You will also communicate with patients and their families and document their health information in our electronic health record system.  The day-to-day operations of the clinic are crucial for the success of our team, and the clinical assistant optimizes the performance of all processes.

Your Impact:

• Assist clinician with patient care duties, including prepping rooms for patients, weighing, documentation, etc
• Assist with fittings as needed, including measurements, repairs, adjustments, performing impressions, etc
• Prepare devices for positive rectification
• Assist patients in follow ups and general care of devices
• Perform delivery of devices to patients as needed
• Perform administrative tasks such as entering information into EMR systems, answer phones, scheduling, and patient check in
• Perform general Scribe duties

Minimum Qualifications:

• High school diploma or GED required.
• Prior experience with electronic health/medical record systems (preferably NextGen).
• Minimum one to two years of medical experience required or equivalent combination of work and education.
  

Additional Success Factors:

Personal Qualities:

• Ability to follow written and verbal directions.
• Good interpersonal, oral and written communication skills for reporting information to patient and staff.
• Effective organizational skills and ability to prioritize and plan for the purpose of meeting deadlines.
• Ability to work effectively as a team member.
• Proficient computer skills including Windows based office technologies (ex. Word, Excel), e-mail and automated billing systems.
• Act with integrity in all ways and at all times, remaining honest, transparent, and respectful in all relationships.
• Keep the patient at the center of everything that you do, building lifelong trust.
• Foster open collaboration and constructive dialogue with everyone around you.
• Continuously innovate new solutions, influencing and responding to change.
• Focus on superior outcomes, and calibrate work processes for outstanding results.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to communicate with other employees and to operate computer hardware systems. 
• Ability to lift patients using biomedical techniques frequently throughout the course of a work day/shift; must be capable of easily lifting fifty (50) pounds of weight alone.
• Ability to walk, bend, stand, and reach constantly during a work day/shift.
• Visual acuity (near and distant) sufficient to maintain accurate records, recognize people, and understand written direction. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
• Ability to speak and hear sufficiently to understand and give directions.
• Ability to push wheeled equipment throughout the facility.
• Fine motor skills adequate for scheduling and preparing patients, equipment, and supplies for treatment.
• Ability to participate in sustained activities while seated and standing for many hours in duration in accordance with state labor laws.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

The preceding information is provided as a brief summary and incorporates typical responsibilities and qualifications of the position. Other related duties or specific criteria not expressly mentioned may be required for a particular vacancy and can be explained by the hiring manager.

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Our Investment In You:

• Competitive Compensation Packages
• 8 Paid National Holidays & 4 additional Floating Holidays
• PTO that includes Vacation and Sick time
• Medical, Dental, and Vision Benefits
• 401k Savings and Retirement Plan
• Paid Parental Bonding Leave for New Parents
• Flexible Work Schedules and Part-time Opportunities
• Generous Employee Referral Bonus Program
• Mentorship Programs- Mentor and Mentee
• Student Loan Repayment Assistance by Location
• Relocation Assistance
• Regional & National traveling CPO/CO/CP opportunities
• Volunteering for Local and National events such as Hanger’s BAKA Bootcamp and EmpowerFest

Hanger, Inc. is committed to providing equal employment opportunity in all aspects of the employer-employee relationship. All conditions and privileges of employment are administered to all employees without discrimination or harassment because of race, religious creed, color, age, sex, sexual orientation, gender identity, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions, special disabled veteran status, or any other classification protected by federal, state, and local laws and ordinances. The company will comply with all applicable state or local fair employment laws that forbid discrimination or harassment on the basis of other protected characteristics. Retaliation against any employee for filing or supporting a complaint of discrimination or harassment is prohibited.

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