Clinical Assistant - Excel Orthopaedic Specialists

Come make a difference in the lives and outcomes for our patients at Excel Orthopaedic Specialists . The Athletic Trainer/Medical Assistant is responsible for preparing for clinic visits and procedures, preparing and assisting patients during visits, and assisting providers with patient care and follow up.

Candidates must be organized, detail-oriented, dependable, and self-motivated and possess a strong team mentality. Position requires excellent communication skills with patients and staff, and the ability to succeed in a fast-paced multi-tasking environment. Pay range commensurate with experience.

This position is 4 days a week, 10 hour days.

• Opens and closes the provider pod daily
• Reviews provider schedules in advance, preps charts and equipment
• Greets patients and escorts them from the waiting room to exam rooms, prepares patient for exam or procedure, completes rooming and patient intake, provides patient education
• Assists provider during exam and office procedures including ultrasound, injections, specimen draws, casting and brace fittings and removal, impact/concussion testing per protocol
• Prepares injections, blood draws per protocol, preps samples for pick up by lab
• Prepares and maintains supplies and equipment, including medications and sterilizations, following OSHA, CLIA and practice protocols
• Answers all incoming calls with clear and pleasant speaking voice, giving information for all routine questions (ex: office hours, fax number), and directs calls to the appropriate individual or team for handling.
• Prepares work/school notes and prescription refill requests per practice and MassPAT protocols
• Assists patient with dressing, ambulation/ transport and care needs
• Imports labs and imaging discs, documents visits and orders, takes messages using eCW
• Identifies urgent calls, and expedites to the appropriate person for immediate response
• Maintains work queues throughout the day following protocol
• Cross covers other clinical areas as needed
• Completes other tasks as directed by management
• Attends staff meetings and continuing education
• Maintains MA or AT licensure, CPR and First Aide certification

• Medical Assistant certificate or Certified Athletic Trainer required, orthopedic or sports medicine experience preferred
• Minimum of two years related experience preferred
• Demonstrated ability to handle high volume of patients and calls in fast paced environment
• Excellent verbal and written communication skills
• Strong computer skills including EMR and MS Office Able to work collaboratively with multiple health professionals in a busy and complex environment using tact, diplomacy, and discipline
• Ability to work with and maintain confidentiality of patient, patient account, and personal data
• Commitment to excellence, high standards, and continuously improving the quality of care provided to patients
• Strong organizational, problem-solving, and analytical skills
• Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm

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