Clinical Content Writer - Maximus

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Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.

• The role will require the postholder to plan/create clinical products in Integrated Lifestyles Services (ILS). Product/ service areas include weight management, smoking cessation and alcohol reduction with multi-channel content including e-learning, online webinar content and face-to-face resources.

• Given the strategic importance of ILS and more emergent nature of some of these contracts, there is a requirement to create scalable products, and ensure our clinically-led, behavioural science informed products and services are consistent across the Health Division.

• They will play a crucial role in developing evidence-based content for public health intervention programs with the aim of improving health outcomes, promoting healthy behaviours, and preventing chronic diseases. The ideal candidate will have a healthcare background as a nutritionist or dietician, along with experience in public health initiatives and experience of course design, and awareness of behaviour change approaches.

Content Creation:

• Research, write, and curate engaging, and accurate content related to our public health interventions.

• Develop educational materials, articles, blog posts, and program guides.

• Ensure that content aligns with evidence-based practices and guidelines.

• Work closely with our graphics and marketing teams.

Quality Assurance:

• Review and edit content for clarity, coherence, and adherence to program goals.

• Fact-check information and cite credible sources.

• Work with Product Development teams and Contract managers to consistently implement the products across the Health Division

• Act as an escalation point in the event of content queries.

Training:

• Provide/Support training to colleagues in clinical program content and delivery.

• Align to behavioural change best practices to support co-delivery.

Collaboration :

• Work closely with interdisciplinary teams, including healthcare professionals, researchers, and program managers.

• Collaborate with subject matter experts to ensure accuracy and relevance of content.

Adaptability:

• Tailor content for diverse audiences, considering cultural, linguistic, and literacy differences.

• Adapt messaging for various communication channels (e.g. face-to-face, webinar or digital interventions, websites, brochures, social media, etc.).

• Supporting co-production strategies and projects with local organisations, teams, professionals and the public, alongside suitable reporting methodologies that demonstrate key outcomes.

• Support new tenders as SME in clinical & behaviourally informed programs

Key Functions

• Create, support and iterate public health / clinical intervention programs.

• Provide training to colleagues delivering programs, and contribute to wider colleague development

• Use feedback from insights to co-produce programs for contracts.

• Provide content to support marketing materials for pre- post- and on-program

• Ensure clinical programs are up to date and respond to changing practices and are rigorous and evidence based.

• Provide subject matter expertise for Integrated Lifestyles and weight management services

• Work with Maximus data/insights and governance teams to enhance our offer

• Guide and support service development to implement learnings into future programs

• Collaborate with clinical technology teams and to ensure the technical solutions are accurate and complete.

Key Contacts & Relationships:

Internal

• Behavioural Science/ insights Colleagues

• Business Development Team

• Data Science, reporting and BI teams

• PMO

• Operational/Clinical Delivery Teams

• Contract Management team

Academy/Live/Online program teams and e-learning course designers

External

• Clients

• Suppliers

• Third Parties e.g. external auditors

Qualifications & Experience

• Degree in Dietetics and/or Advanced Nutrition or other relevant degree in health sciences

• Experience of working in/for public health (adults, families and children) interventions

• Experience in content/program creation in user-centric spaces

• A good understanding of E-Learning methodologies would be advantageous

• Experience of clinical quality and governance

• Experience test and learn / continuous improvement approaches

• Experience designing and evaluating interventions/programs in healthy lifestyles spaces

• Experience of providing training to colleagues

• Experience of creating eLearning storyboards would be beneficial

• Experience of health and wellbeing industry

• Membership of the BDA/AfN or equivalent

Individual Competencies

• A resilient, non-judgmental, sensitive approach to working with colleagues

• Excellent IT skills

• Excellent organisational skills to manage and prioritise workload, anticipate needs and work on own initiative and as part of a high functioning team

• Experience in working with and applying behaviour change techniques to enhance healthy lifestyle services in primary and secondary prevention.

• Fluent and clear English speaking

• Ability to work well under time pressures, displaying a pragmatic approach when needed

• Copes well with change

• Strong performance driven, organisational and analytical instincts built on experience of delivering projects.

• Excellent communication skills

EEO Statement

Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal well-being and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.

We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long-term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for an interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.