Clinical Coordinator, Eligible for Sign on Bonus! at Tufts Medicine Care at Home

The great history of Home Health Foundation is now the future of Tufts Medicine Care at Home.

Are you an experienced Home Health RN and looking to take the next step in your career? This could be the perfect opportunity for you!

Why Join Us?

Benefits you will love, such as: Sign on Bonus, Generous earned time package, Retirement plan with employer match, Tuition reimbursement and More!

Location: Lowell, MA

Hours: Monday-Friday 8-4:30 and one weekend per month

The position provides a supportive role to the clinical management team and performs a variety of duties in the coordination of the delivery of care to patients and families in their homes. Triages calls related to patient care, including physician orders, staff issues and other clinical issues.

• Provides effective coordination of clinical services, consistent with the objectives of agency.

• Works closely with clinical staff to provide necessary services for patients and families in a timely manner, including the provision of direct patient care.

• Communicates regularly with Clinical Managers as well as with the Clinical Director when issues arise relative to clinical practice or other performance related issues.

• Demonstrates expertise and knowledge in a variety of areas, including, but not limited to: Current methods of care and treatment; Policies, procedures and protocols which are specific to the Agency; The Agency Infection Control Plan; A working knowledge of all reimbursement criteria; A working knowledge of all regulations; Has a working knowledge of the Medicare Conditions of Participation; and Assisting with individual caseload reviews or other audits as assigned by the manager or Clinical Director.

• Assists with orientation and preceptor of clinical staff.

• Demonstrates the clinical expertise needed to provide effective guidance to clinical staff related to patient visit frequency, skill and homebound status, and patient interventions.

• Evaluates performance of each individual in relation to established standards in collaboration with the clinical manager.

• Determines staff competency in a fair and consistent manner; provides direction as necessary, leads by example.

• Works collaboratively with all disciplines, facilitating productivity, cooperation and efficient operations.

• Assists in clinical manager’s and scheduling coordinator in appropriate coverage based on census, skill mix, geographic location, patient need and clinical capacity.

• Triages calls from physician and follows through on required actions, including communication to field staff, changes in orders, scheduling prn visits, and f/u as clinical resource to clinical staff if needed.

• Provides documentation which is concise, accurate and informative, and which supports reimbursement.

• Practices in accordance with standards of care, policies, procedures, and scope of practice, demonstrating an awareness of regulatory guidelines.

• Demonstrates a knowledge and understanding of what to report to the CEO or Chief Compliance Officer when concerns of corporate compliance arise.

• Ensures compliance within guidelines set forth by regulatory agencies (DPH, ERISA etc.) and demonstrates compliance with Tufts Medicine Care at Home policies and procedures.

Minimum Qualifications:

• Registered Nurse (RN)

• Three (3) years of community health experience required or combination of at least one year of acute medical/surgical nursing experience and 2 years of home health experience required.

What We Offer:

• Competitive salaries & benefits that start on day one!
• 403(b) retirement with company match
• Tuition reimbursement

Tufts Medicine is a leading integrated health system bringing together the best of academic and community healthcare to deliver exceptional, connected and accessible care experiences to consumers across Massachusetts. Comprised of Tufts Medical Center, Lowell General Hospital, MelroseWakefield Hospital, Lawrence Memorial Hospital of Medford, Care at Home - an expansive home care network, and large integrated physician network. We are an equal opportunity employer and value diversity and inclusion at Tufts Medicine. Tufts Medicine does not discriminate on the basis of race, color, religion, sex, sexual orientation, age, disability, genetic information, veteran status, national origin, gender identity and/or expression, marital status or any other characteristic protected by federal, state or local law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation by emailing us at