Clinical Home Assistant Manager - The Moore Center

The Moore Center has an exciting opening for a Clinical Home Assistant Manager/Direct Support Professional.  The Assistant Manager will assist Program Manager in administrative and on-call tasks as well as provide coverage when absent from the program.   

The Direct Support Professional will professionally support through the challenges of daily life, moderate to high risk/high need individuals who are receiving services, and assist them in achieving the highest level of independence in all settings in accordance with all applicable state and agency regulations and protocols. We are looking for a proven leader of best practices in clinical direct support who demonstrates a strong emphasis on customer service skills to our clients, families, providers and staff.  This is a full-time position located in Manchester, NH.

Essential Responsibilities:

Direct Support Professional:

• Follow program schedule and daily duties as outlined by team and Program Manager
  

• Responsible for consistent implementation of resident programming training (Service Agreement Goals & Objectives: daily living skills)
  

• Responsible for meeting all Residential Standards and Regulations as required by the Division of Mental Health and Developmental Services and/or Moore Center Services, Inc.
  

• Responsible for appropriate record keeping and report writing and timely/accurate documentation
  

• Communicate effectively with clients, clinical supervisory team and other stakeholders to ensure seamless translation of knowledge
  

• Provide support in community integration as appropriate, including preferential religious practices
  

• Encourage utilization of self-advocacy skills to foster independence
  

• Ensure general health and safety of client(s) and all environments as assigned on a daily basis
  

• Implement behavioral interventions as guided by written and Human Rights Committee (HRC) approved behavior and risk management plans
  

• Responsible for aiding in general upkeep of residence, furnishings and equipment
  

• Adhere to the NH state law requiring mandated reporting of suspected abuse, neglect, or exploitation
  
  

Assistant Manager:

• Provide on-site leadership when Program Manager is off premises
  

• Mentor/train staff when directed by Manager in specified areas
  

• Ensure training requirements for staff are documented and present in file
  

• Share with Program Manager and RN the responsibility of keeping medical books in order according to He-M 1201 standards
  

• Confirm timesheets are timely and accurate; report issues to manager
  

• Participate in rotation of on-call duties
  

• Assist with staff schedules and shift assignments
  

For more information and to apply please visit

Requirements

Education and Experience

• Bachelor’s degree or equivalent preferred, plus minimum of 1 year experience in human services required; 3 years’ experience preferred
  

• $100,000/300,00 Automobile Liability Insurance
  

• Valid driver’s license and access to a safe operating vehicle during scheduled working hours
  

• Criminal, motor vehicle, and Bureau of Elderly and Adult Services background checks that meet agency standards
  

• Required state trainings through Relias Learning or equivalent preferred
  

• Completion of Management of Aggressive Behaviors (MOAB) training part 1 and part 2
  

Skills and Abilities

• Demonstrate a commitment to the Moore Center’s values
  

• Comply with all state, agency and department policies and procedures
  

• Demonstrate a strong emphasis on customer service skills, both to our clients and all staff
  

• Maintain a positive attitude including the use of positive language while working with the individuals we serve and team members.     
  

• Provide personal care and behavioral support, including but not limited to physical assistance
  

• Maintain professional demeanor in emotionally charged situations
  

• Ability to write detailed accounts of incidents and behaviors
  

• Demonstrates flexibility in scheduling and daily assignments
  

• Demonstrate proficiency in Microsoft Office, including Word, Excel, Outlook, and the ability to master new software
  

Benefits

• Medical and dental insurance
  
• Life insurance
  
• Short and long-term disability insurance
  
• Paid time off
  
• Tax deferred savings plan (agency match of 4% after one year)