Clinical Intake Specialist, Hematology/Oncology at Physicians East

Job Title: NA I - Clinical Intake Specialist

Department: Hematology/Oncology, Arlington

FLSA Status: Non-exempt

We are looking for an exceptional Clinical Intake Specialist to join our practice!

Physicians East, PA is a multi-specialty, multi-campus group based out of Greenville, NC offering a wide range of specialties. In addition to primary care the practice offers pulmonary and critical care medicine, rheumatology, dermatology, oncology, endocrinology, cardiology, obstetrics and gynecology, gastroenterology, surgery, urology, and urgent care. Our 102 providers and over 600 employees provide services for thousands of patients in a 29-county region. Our specialists are on staff at ECU Health, a 900+ bed, level one trauma center and the primary teaching hospital for the East Carolina University Brody School of Medicine (ECU-BSOM).

Located in the coastal plain area, only one hour from the Atlantic Ocean, Greenville is the vital center of business, industry, culture, education, and health care for eastern North Carolina. Its incomparable quality of life, the hospitality of its people, its modern outlook and interstate accessibility has contributed to the city's rapid growth. It has become a premier location to raise a family and enjoy a high quality of life. The mild climate and access to rivers and the ocean allows its residents to enjoy water sports, golf, tennis, and other sports, outside year-round.

Some of the benefits you will enjoy at Physicians East!

Comprehensive Medical and Prescription Drug Plan

Reduced co-pays for those that utilize Physicians East Medical Providers!

Convenient onsite employee pharmacy that offers reduced co-pays!

Dental insurance

Vision insurance

Critical illness, and other supplemental insurance plans available with payroll deduction!

Employee assistance program at no cost to employee and covered dependents!

Competitive long-term and short-term disability plans!

Life insurance provided at no cost to the employee with options to purchase additional protection for you and your family!

401(k) with generous company matching contributions!

Profit Sharing Program!

Flex Spending Account

Company Paid Short Term Disability Insurance

Company Paid Long Term Disability Insurance

Generous PTO program to provide our employees with essential work/ life balance!

Paid holidays in addition to accrued PTO!

Convenient parking onsite and close to where you work!

Employee Discounts Programs to save you money

About us

Physicians East, P.A.is a team of skilled healthcare professionals united to meet the challenge of delivering quality, cost-efficient, comprehensive healthcare to the people of Eastern North Carolina.

Location & commitments

Full Time/Part Time/Temporary/Supplemental roles based at our Greenville location, Monday-Friday, 7:30a.m. – 5:30 p.m. Early and late hours required. Overtime may be required to ensure patients are taken care, tasks are completed, and calls are returned in a timely manner. Weekend work is rare but can occasionally be necessary.

Supervision Received: Reports to Clinical Supervisor; Operations or Clinical Manager; Director of Operations.

Supervision Exercised: None.

Typical Physical Demands: Requires full range of body motion including handling and lifting patients, manual and dexterity and eye-hand coordination. Involves standing and walking. Occasionally lifts and carries items weighing up to 100 pounds. Requires normal visual acuity and hearing. Requires exposure to bodily fluids.

Typical Working Conditions:

Frequent exposure to communicable diseases, toxic substances, medicinal preparations, and other conditions common to a clinic environment.

About the role

The Certified Nursing Assistant/Nursing Assistant/Medical Assistant works interdependently with other medical professionals to provide quality health care to a high volume of patients. Nursing Assistants/Medical Assistants provide direct patient care for and treats patients in the office, as directed by Physician, Advanced Practice Provider, Registered Nurse or Supervising Manager.

Responsibilities: (This list may not include all the duties assigned.)

• Assists patients to exam room and prepares patients for examination. Identifies patients with special needs and assists with accommodation for needs.
• Assist patient to complete health history.
• Perform accurate measurement of vital signs, including orthostatic blood pressure, temperature, pulse, body weight, height, and complete appropriate health history questions, pharmacy and pcp information.
• Record all allergies, medications, and pertinent lab work on flow sheets.
• Under clinical supervision, performs delegated procedures common to the specialty area in a safe, effective manner according to Policy and Procedures.
• Disinfect exam rooms in-between patients.
• Orders, stocks, and maintains exam rooms and clinic areas.
• Performs related and delegated tasks, taking and relaying messages and directing patient flow.
• Notify patients of normal lab results. 

Other duties:

• Maintains patient confidentially.
• Keep management informed of high-risk situations.
• Demonstrate appropriate use in cleaning of equipment.
• Practice infection control, following OSHA guidelines and office policy.
• Maintain Medical Assistant certification and or recertification. If not certified at the time of employment, will have 90 days to complete certification or employment will be terminated.
• Maintain CPR certification.
• Attend fire safety classes, clinical meetings, compliance, and other continuing education classes as offered by Physicians East.
• Adheres to department and office policies.

Candidate requirements

Graduate of Clinical Assistant or Nursing Assistant program is required. Prior healthcare experience required. Job experience may be substituted in lieu of the educational requirement.

• Experience in electronic medical records (EMR/HER) software required.
• Professional demeanor and recognition of privacy considerations for patients and families.
• Strong written and verbal communication skills and ability to communicate and interact professionally with others.
• Ability to actively listen.
• Ability to observe and to draft a narrative account of events accurately and cogently, in grammatically correct English.
• Ability to spell, proofread and edit written text.

Affirmative Action/EEO statement

Physicians East, P.A.is an equal opportunity employer and will not discriminate against any applicant or employee on the basis of age, race, color, ethnicity, religion, creed, sex (including gender, pregnancy, sexual orientation, and gender identity, which includes status as a transgender individual), national origin or ancestry, citizenship, past, current, or prospective service in the uniformed services, genetic information (including family medical history), physical or mental disability, or other legally protected status. Reasonable accommodation will be made for persons with disabilities during the application process and/or at the time of employment. Requests for accommodation should be made to the Human Resources Department as early as possible in the application/employment process. Contact HR Office at 252-413-6368 or email careers@physicianseast.com

Disclaimer

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Signatures

This job description has been approved by

Manager Date

DirectorDate

HR Date

Employee signature below indicates the employee's understanding of the requirements, essential functions, and duties of the position.

Employee Date

PI251192601

PIdb0e596eb2d0-25401-35748878