Clinical Manager Home Health - Tufts Medicine Care at Home

The great history of Home Health Foundation is now the future of Tufts Medicine Care at Home.

Tufts Medicine Care at Home is a proud member of Tufts Medicine, a health system that is rethinking how academic and community centers, local and national businesses, and technology and service innovators can all work together. So that clinicians can deliver expert care where it’s needed most. And, so that we can bring wellness back to health care, one person at a time.

Job Overview

Direct, coordinate and evaluate the delivery of home health services. Ensures compliance and consistency with agency policy, State and federal home health regulations. Responsible for the management of cost effective, efficient care to home health patients ensuring the delivery of outcome based to meet the individual needs of patients. Acts as a role model and mentor professionally and clinically for the implementation of the organization’s Mission and Core Value statements.

Location: Malden, MA

Hours: Full-Time (Days 8AM-4:30PM)

Job Description

Minimum Qualifications:

1. Current licensure as a Registered Nurse or Physical Therapist.

Preferred Qualifications:

1. Bachelor’s prepared level preferred-Registered Nurse BSN preferred, or Physical Therapist with two (2) years’ experience in community health/home health

2. Prior Supervisory experience.

Duties and Responsibilities: The duties and responsibilities listed below are intended to describe the general nature of work and are not intended to be an all-inclusive list. Other duties and responsibilities may be assigned.

• Provides direct clinical supervision, performance evaluations. Evaluates and ensures that competency requirements are met for all staff.

• Performs in home supervisory visits with assigned team members at least annually.

• Collaborates with HR in aspects of personnel management such as interviewing, hiring, and disciplinary action.

• Promotes efficient utilization of resources to achieve desired clinical outcomes and within episode reimbursement.

• Provide effective guidance to professional staff regarding: justification for appropriate home health service utilization in terms of frequency, duration, and type of service; rationale for clinical interventions based on patient condition, family, and community resources and the POC.

• Conducts individual caseload reviews, at the SOC and ongoing, and team meetings on a regularly scheduled basis according to the agency’s standards. Case conferences with staff as needed to meet the needs of challenging clients.

• Takes a proactive approach in identifying high utilization and problem prone cases; takes appropriate action.

• Accessible for staff consultation and problem solving. Handle clinical emergencies, complex problem solving.

• Ensures appropriate levels of clinical coverage based on census, multidisciplinary skill mix, geographic distribution, and patient care requirements.

• Participates in administrative On Call managerial coverage for weekends and holidays coverage as assigned. Arranges for managerial coverage when off.

• Researches and follows through with customer and employee complaints in a timely fashion. Follow through with employee complaints.

• Enhances professional growth through attendance at in-services, conferences, and professional organizations

• Evaluate staff understanding of documentation and compliance with regulations (Medicaid, Medicare, DPH, OSHA, JCAHO, State and Federal) with QA input.

• Reviews all payroll and ensures timely documentation within agency guidelines

• Demonstrates a knowledge and understanding of what to report to the supervisor or Director of Quality Improvement when concerns of corporate compliance arise.

• Ensures compliance within guidelines set forth by regulatory agencies (JCAHO, DPH, ERISA etc.) and demonstrates compliance with Tufts Medicine Care at Home policies and procedures.

• Practices confidentiality principles set by the agency and federal HIPAA guidelines.

What We Offer:

• Competitive salaries & benefits

• Medical, Vision and Dental benefits that start day one

• 403(b) retirement plan with company match

• Tuition reimbursement

• Free on-campus parking

Tufts Medicine is a leading integrated health system bringing together the best of academic and community healthcare to deliver exceptional, connected and accessible care experiences to consumers across Massachusetts. Comprised of Tufts Medical Center, Lowell General Hospital, MelroseWakefield Hospital, Lawrence Memorial Hospital of Medford, Care at Home - an expansive home care network, and large integrated physician network. We are an equal opportunity employer and value diversity and inclusion at Tufts Medicine. Tufts Medicine does not discriminate on the basis of race, color, religion, sex, sexual orientation, age, disability, genetic information, veteran status, national origin, gender identity and/or expression, marital status or any other characteristic protected by federal, state or local law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation by emailing us at