Clinical Nurse (RN) Manager - Community of HOPE

• Ensures high quality of care, smooth patient flow and team coordination for patient visits while following the guidelines of the Patient Centered Medical Home model and/or Birth Center model.
• Assists with chronic care management by providing care and education to patients. 
• Responsible for the administration and application of all clinical nursing functions, procedures, and protocols. 
• Prepares patients for examination and treatment including taking thorough patient history, obtaining accurate vital signs, and verifying the chief complaint.
• Monitors the functioning of the Vaccine for Children program at the clinic according to CDC and DC regulations. 
• Assists with coordinating Nurse and Medical Assistant Interns, ensuring proper training of both. 
• Conducts new employee interviews for vacant or newly created clinical positions.
• Conducts in-service or refresher training as needed to keep clinical staff up to date on medical information as well as further their medical knowledge.
• Reviews the performance of team members in a timely manner, including completing 90 day and annual performance evaluations per their due dates, documenting any issues or changes, providing recommendations for professional development and/or training opportunities, and recognizing staff when appropriate.
• Takes initiative and makes decisions within the scope of work.  Assesses situations independently, thinks critically, and takes action to address issues or make useful recommendations while maintaining a solution-oriented lens.  
• Implements controlled substance regulations as necessary (For FHBC and Conway only)
• Complies with all OSHA and Safety guidelines patient complaints, unusual incident reports, HIPAA and OSHA incidents.

• Bachelor of Science degree in Nursing required
• A current, unencumbered DC Registered Nurse license with current CPR certification required.
• One year of supervisory experience. 
• One year working in an ambulatory, primary care or med/surg setting.
• Care management and patient education experience preferred.
• Experience working with patients with substance use disorders and behavioral health concerns preferred.
• Knowledge of chronic disease processes and health maintenance required.
• Demonstrated cultural competence in communicating with low-income populations required.
• Ability to work with computers and electronic health records required.
• Strong verbal and written communication skills required

• Remote work opportunities are available for many of our roles, promoting a culture of work-life balance. 
• 8-hour workdays, which include a paid lunch 
• 11.5 paid company holidays, 1 personal floating holiday, 15 days of paid vacation (increases to 20 after 3 years of service), and 12 days of paid sick leave on an annual basis 
• Annual performance-based raises, up to 5% of your annual pay 
• National Health Service Corps (NHSC) and DC Health Professional Loan Repayment Program (DCHPLRP) participants 
• Tuition reimbursement, loan repayment for clinicians, licensing reimbursement, and continuing education unit funds for licensed staff 
• Many opportunities for internal promotions and transfers across the agency as we continue to grow; we average 30+ promotions each year 
• Ongoing internal leadership training for supervisors 
• Diversity, equity, and inclusion training and initiatives for all staff 
• Ongoing well-being activities, culture compact activities, and trauma-informed care initiatives 
• Medical/Dental/Vision Plans through CareFirst BlueCross Blue Shield 
• Life insurance, short-term disability, and long-term disability insurance 
• 403(b) Retirement Plan 
• Flexible Spending Accounts for medical and dependent care reimbursable expenses 
• And much more! 

Community of Hope is a mission-driven, innovative, and rapidly growing nonprofit. For nearly 40 years, we have provided healthcare, housing, and supportive services for low-income, underserved, and homeless people in Washington DC. As a Federally Qualified Health Center, we provide medical, dental, behavioral health, and care coordination services for the whole family at three locations in DC. Community of Hope also has a strong emphasis on maternal and child health, with a midwifery practice and the only free-standing birth center in DC. In 2020, Community of Hope provided about 28,400 medical visits, 7,000 dental visits, and 10,000 behavioral health visits for about 11,000 patients. Community of Hope is also providing community walk-in COVID testing and COVID vaccines. Community of Hope is also one of the largest providers in DC of housing and support services for families experiencing homelessness.  Through providing these programs, we live out our mission to improve health and end family homelessness to make Washington, DC more equitable.