Clinical Operations Manager - Hybrid Remote - (Chicago, IL) - Maximus

Maximus is currently seeking a Clinical Operations Manager to support the Illinois SALT program. The Clinical Operations Manager will supervise the SMHRF pre-admission assessors and the SMHRF CSR assessors. The manager will also be required to complete 3 SMHRF and 3 CSR assessments quarterly.

*Travel to the Maximus Wabash office and to all SMHRF sites quarterly required. Possible travel to observe assessments in hospitals and SMHRFs. Mileage is reimbursed.

About the program: We have contracted with the State of Illinois Department of Healthcare and Family Services (HFS) to manage the assessment process for Preadmission Screening and Resident Review (PASRR) Level I screens and completing Level II Serious Mental Illness (SMI) evaluations for individuals applying to, or residing in, Medicaid-certified nursing facilities. Other services include Follow Up Visits, admissions support for Specialized Mental Health Rehabilitation Facilities (SMHRF) and Supported Living Programs (SLP) settings and Colbert Dementia Review. Continues to expand assessment services in the state.

Why Maximus?
- Work/Life Balance Support - Flexibility tailored to your needs!
- • Competitive Compensation -Bonuses based on performance included!
- • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- • Unlimited Time Off Package - Enjoy UTO, Holidays, and extended sick leave, along with Short and Long Term Disability coverage.
- • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- • Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
- • Diversity, Equity, and Inclusion Initiatives - Join a workplace committed to fostering diversity and inclusion.
- • Tuition Reimbursement - Invest in your ongoing education and development.
- • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
- • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
- • Professional Development Opportunities-Participate in training programs, workshops, and conferences.
- •Licensures and Certifications-Maximus assumes the expenses associated with renewing licenses and certifications for its employees.

Essential Duties and Responsibilities:
- May serve as an individual contributor or supervises an assigned team of employees
- Responsible for managing, planning, implementing, and tracking moderate and low risk projects related to company business following strict timelines.
- May serve as an individual contributor or will provide supervision for a designated project team.
- Serve as a Subject Matter Expert on a clinical or related area of project scope
- Manages business projects related to efficiency, quality and risk management.
- May be required to manage areas of client and stakeholder communication
- Work with Operations and shared services to meet project needs.
- Performs other related duties as assigned.

Required Skills/Abilities:
- Knowledge and experience managing budgets and fiscal reporting
- Experience with basic project management principles such as scope and contract management
- Experience with process improvement, business process management and quality preferred
- Subject Matter Expertise in related program or project scope area

Minimum Requirements

- Bachelor's degree or equivalent combination of education, technical training, or relevant experience in lieu of degree
- Minimum 3 years of project management experience

- Master's degree

- Minimum of 5 years of experience working with individuals in medical and/or behavioral health settings

- Licensed in IL or compact license as an LCSW, LMFT, LMSW or Licensed in the Healing Arts

- IM+CANS certification (if not currently certified, required to become certified within three weeks of employment start date

- Strong supervisory experience that focuses on quality and productivity

- Knowledge of SMHRF or/and learning of this facility type

- Strong mental health and assessment experience, with community resources

- Current knowledge and understanding of medical and/or behavioral health diagnoses and prescribed medications

Home Office Requirements

-Maximus provides company-issued computer equipment and cell phone
-Reliable high-speed internet service
-Minimum 20 Mpbs download speeds/50 Mpbs for shared internet connectivity
-Minimum 5 Mpbs upload speeds
-Private and secure workspace

#ClinicalServices #LI-Hybrid

EEO Statement

Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We're proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. Maximus is an Affirmative Action/Equal Opportunity Employer. Maximus provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status.

Pay Transparency

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.

Annual Base Pay Minimum for this Position

$

70,000.00

Annual Base Pay Maximum for this Position

$

75,000.00