Clinical Operations Manager at Optum

Opportunities with Optum in the Tri-State region (formerly CareMount Medical, ProHEALTH New York, Crystal Run Healthcare and Riverside Medical Group). Come make a difference in the lives of people who turn to us for care at one of our hundreds of locations across New York, New Jersey, and Connecticut. Work with state-of-the-art technology and brilliant co-workers who share your passion for helping people feel their best. Join a dynamic health care organization and discover the meaning behind Caring. Connecting. Growing together. 

The primary responsibility of the Clinical Operations Manager is to provide visible, on-site leadership in several specialty areas that include Allergy, Ophthalmology, Neurology, Retinal, Pulmonology, Endocrinology, Nephrology and Rheumatology. You will work closely with Providers, Nursing, Service Line, Support Services and Revenue Cycle leaders to monitor, evaluate, and improve provider and employee engagement, service excellence, clinical quality, environment of care and financial performance within their location. Responsible for supporting the local execution of practice-wide improvement strategies. 

This position requires travel throughout our service area forging relationships and driving quality.  You can be located anywhere in our service area with ideal locations being in Fishkill or Carmel which would allow the best access to our various locations.

Primary Responsibilities:

• Provide visible, supportive leadership for Providers, Staff and Patients


• Improve Provider and Employee Engagement


• Improve Clinical Quality 


• Assure compliance with regulatory requirements 


• Promote Service Excellence


• Maximize Financial Performance


• Represent Optum in the local community

Competency Requirements: 

• Human Capital Management: Builds and manages workforce based on organizational goals, budget considerations, and staffing needs 


• Work Management: Holds self and others accountable for measurable high-quality, timely, and cost-effective results


• Financial Management: Develops and monitors annual operational and capital budgets for area of responsibility

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. 

Required Qualifications: 

• Graduate of an accredited school of nursing


• Active, unrestricted RN license in the state of NY


• 3+ years of experience, in a multi-specialty Practice setting, 2 of which in a leadership role


• Demonstrated successful track record in a leadership position


• Demonstrated exceptional communication skills and ability to handle difficult situations with staff

Preferred Qualification:

• Proficient Computer Skills (EMR, Outlook, Word, Excel)

New York Residents Only: The salary range for this role is $88,000 to $173,200 annually. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.     
   
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.       
      
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.