Clinical Operations Manager - Bastion Technologies

This Clinical Operations Manager (COM) will support the Safety, Health and Mission Assurance contractin Moffett Field, CA. As part of the Ames Health Unit (AHU) management team, will work collaboratively with the Medical Director and key members of the Ames Research Center (ARC) administration (including mission safety, human resources, risk management, and others) to assure that the AHU delivers high-quality, cost-efficient clinical services, according to occupational health best practices.

RESPONSIBILITIES:

• Staff supervision: orient and train, conduct periodic performance evaluations, maintain personnel files, and coordinate work schedules.
• Program support: develop policies and procedures, ensure high quality customer service, manage Electronic Health Record System, and monitor service utilization patterns and trends.
• Communication and care coordination: Act as health unit liaison to ARC community, NASA headquarters, Office of Workers' Compensation Programs (NSSC), ARC Safety Office, and utilize the Ames Safety Accountability Program (ASAP).
• Financial management: Support financial transaction including budgeting, accounting, and inventory.
• Accreditation and compliance: Act as the Health Unit Privacy Officer, maintain continual accreditation requirements, ensure instrument calibration and maintenance, and produce monthly reports summarizing health unit activities.
• Education and Outreach: Manage the AHU involvement in outreach, education, and service events, such as annual flu vaccine clinics, blood drives, wellness campaigns, and health & safety fairs.
• Other duties as assigned.

REQUIRED:

This position has been posted at multiple levels (must meet minimum level indicated). Depending on the candidate's experience, requirements, and business needs, we reserve the right to consider candidates at any level for which this position has been advertised.

• This position requires US Citizenship or Permanent Resident status due to the sensitivity of customer related information.
• Must have a bachelor's degree in the field of Occupational Medicine (or related field).
• Must have 4+ years of applicable work experience in clinical operations and administration of occupational health programs.
• In lieu of degree: Candidates with a minimum of a high school diploma/or equivalent, and 8+ years of applicable work experience in clinical operations and administration of occupational health programs will be considered.
• Experience with documentation practices using electronic medical record systems.
• Must be able to get a Medical Clearance to be a member of the Ames Medical Emergency Response Team.
• Vaccinations and surveillance as appropriate for a healthcare worker.

DESIRED:

• Strong working knowledge of occupational health services delivery, including regulatory requirements for occupational health medical surveillance programs in research and industrial settings; OSHA reporting and medical surveillance requirements; and documentation requirements for Workers' Compensation insurance claims.

WORK LOCATION:

• This position is located onsite at Moffett Field, CA.
• This position may require some travel.

BACKGROUND INVESTIGATIONS REQUIRED:

All Bastion employees must be able to pass a national agency check, some positions require a clearance and will require an extensive background verification/check process.

DRUG AND ALCOHOL SCREENING REQUIRED:

All Bastion employees must be able to pass pre-employment drug screen; some contracts require participation in periodic random drug and alcohol screening programs.

STANDARD BASTION REQUIREMENTS:

• Must have experience with Microsoft Office Suite.
• All of Bastion's employees must be team players.
• Able to communicate effectively, verbally and in written form, with internal and external customers.
• Able to follow company programs, processes, procedures, practices, requirements, goals, and objectives.
• Must have a strong work ethic and must be safety culture oriented.
• Must be organized with good time management skills.
• Generally, an office environment, but can involve inside or outside work depending on the task.
• Work may involve sitting or standing for extended periods (90% of time).
• May require lifting and carrying up to 25 lbs. (5% of time).
• Regular attendance in accordance with an established work schedule is critical.
• Ability to work outside normal schedule and adjust schedule to meet peak periods and surge requirements.

BASTION BENEFITS:

Bastion offers a wide range of benefits for their full-time employees; medical, prescription, dental, vision, AD&D, disability benefits, life insurance, retirement 401k, vacation, sick pay, holidays, and flexible work schedules (when available). We also support career advancement through professional training and development.

ABOUT BASTION:

Bastion offers career opportunities with competitive benefits, exciting possibilities for advancement, and an exceptional work environment; the well-being of our employees is a priority, and our flexibility allows our employees a great work life balance. Our culture is based on strong business ethics, integrity, and professionalism. Our team members are known for their initiative and high-quality work. When it comes to our employees, we value, respect, and help them grow in their careers.

INCLUSION AND DIVERSITY:

At Bastion, we are passionate about our people and our safety culture. We are committed to a journey toward being a more inclusive and diverse company, that philosophy fosters an environment of collaboration across cultures. Individual thoughts, opinions, and perspectives bring value and help us develop solutions for challenging problems, they make us more inventive, and more resilient.

SALARY RANGE: $112K - $130K

All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

Bastion participates in e-Verify.

This position qualifies for the internal Bastion Employee Referral Program as a "Critical to Fill" position.

#MidSeniorLevel

#LI-Onsite

BT-24132