Clinical Sales Specialist - Pittsburgh, PA - Depuy Synthes - Johnson and Johnson
Pittsburgh, PA 15260
About the Job
At Johnson & Johnson,we believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented, treated, and cured,where treatments are smarter and less invasive, andsolutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com/ .
For more than 130 years, diversity, equity & inclusion (DEI) has been a part of our cultural fabric at Johnson & Johnson and woven into how we do business every day. Rooted in Our Credo, the values of DEI fuel our pursuit to create a healthier, more equitable world. Our diverse workforce and culture of belonging accelerate innovation to solve the world's most pressing healthcare challenges.
We know that the success of our business - and our ability to deliver meaningful solutions - depends on how well we understand and meet the diverse needs of the communities we serve. Which is why we foster a culture of inclusion and belonging where all perspectives, abilities and experiences are valued and our people can reach their potential.
At Johnson & Johnson, we all belong.
The overall responsibilities of the Clinical Sales Specialist position include advancing the Company's sales of orthopedic surgical products by providing clinical and logistical expertise in hospitals and operating rooms - such as independent coverage of surgical cases, management of billing/purchase orders, logistics , and asset management. Works under close supervision by management and in close partnership with Sales Consultants.
Key Responsibilities:
- Independently guide and assist surgeons in the operating room by providing clinical and technical support of orthopedic surgical cases.
- Advance DPS sales by serving as sole Company representative to provide direct customer support by attending surgeries and assuring that the proper equipment is available and functioning.
- Troubleshoot and apply independent judgment to respond to physician needs; address customer requests; effectively handle hospital billing, build / close purchase orders.
- Share key customer, procedural and marketplace insights with other sales, clinical, marketing, and strategic account teams to improve on solutions / service levels and support sales growth. Prepare sales reports and documents as the need arises.
- Provide Operating Room and Sterile Processing Department consultation.
- Maintenance, tracking, and deployment of equipment and assets throughout assigned area ensuring product availability.
- Ensure all promotional materials are maintained in a presentable manner. Ensure DePuy Synthes Services and offerings meet the highest quality standards.
- Provide logistical support by moving instruments, implants, and equipment between sales representatives and hospitals.
- Bachelor's Degree or
- Associate Degree or Medical Certification (CST, PT, etc.) minimum of 2 years of professional experience or
- Minimum of 4 years of professional experience or
- Recently transitioned from Active Military Duty
Other:
- The ability to work in a lab/operating room environment.
- A valid driver's license issued in the United States
- The ability to travel, which may include weekend and/or overnight travel.
- Residence in or ability to relocate to the assigned territory.
- Strong interpersonal communication, influencing, critical thinking, and problem-solving skills required .
- Experienced in data analysis and data insight skills
- Results orientation/Prioritization
- Ability to work independently and autonomously
- Ability to work in a complex organization and team structure
- High level of accuracy and attention to detail.
- Demonstrated ability to understand, interpret, communicate, and work in a complex environment
- Functional knowledge of human anatomy and physiology, basic knowledge of surgery
- Strong technical product knowledge of surgical instruments, procedures, protocols, and solutions preferred
Johnson & Johnson is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.