Clinical Supervisor (Aso Dir. Mtl Hlth S(AS)LI), Correctional Health Services at NYC Health

Since 2016, Correctional Health Services (CHS) has been the direct provider of health care in the New York City jails. Deeply committed to human dignity and patient rights, CHS is part of the NYC Health + Hospitals system and is a key partner in the City’s efforts to reform the criminal-legal system. Our in-jail clinical services include medical, nursing, and mental health care; pharmacy services; substance-use treatment; social work; dental and vision care; discharge planning; and reentry support.  

Given the high visibility of this initiative, we are seeking the highest caliber health care professionals in key clinical services to staff our Outposted Therapeutic Housing Units (OTxHU). To be located in three NYC Health + Hospital acute care facilities, the OTxHU is a pioneering approach to safely increasing access to high quality clinical care for patients in custody who have complicated health conditions. OTxHUs will bridge the gap in the continuum between care provided in the jails and inpatient hospitalization, with admission to and discharge from the OTxHU in accordance with a patient’s clinical needs. CHS will be the primary health care providers on these units and the NYC Department of Correction will provide security and custody management. 

The OTxHU at NYC Health + Hospitals/Bellevue in Manhattan will be the first of this unique, groundbreaking project to open with a planned completion date as early as the end of 2024. This is an incredible opportunity to be part of a passionate and motivated team providing care to some of the City’s most marginalized, vulnerable people. 

*To help support continuity of operations and care, staff selected to work in the OTxHU may also be required to work in CHS locations within the jails.  Additionally, while CHS seeks the most qualified individuals for these positions, preference will be given to equally qualified, internal candidates.

Job Description

Position Overview

This full-time position reports either directly or through a Senior Clinical Supervisor to the Deputy Director of Mental Health in the Division of Correctional Health Services and is responsible for the clinical oversight, management, and innovative treatment development for individuals incarcerated in the New York City jail system and housed in the assigned facility.

The Clinical Supervisor (CS) is responsible for maintaining the clinical integrity of the specific program or housing area(s) to which they are assigned, including ensuring that all clinicians are providing appropriate and timely clinical interventions and documentation.  Depending on the treatment area, the CS manages patient admissions and discharges, monitors and engages in treatment, oversees quality assurance, manages on-going training and education for treatment-area staff, and performs other managerial administrative tasks including liaising with DOC. In addition to direct supervisory and management responsibilities, the CS also provides direct care to a small case-load of complex patients and is responsible for the accompanying medical record documentation.

Responsibilities

• Formulate and implement procedures for operating, monitoring, and evaluating mental health programs and services in assigned area of responsibility.
• Develop and lead staff training programs and exercises to maintain a culture of learning and clinical excellence.
• Serve as the clinical leader for the assigned area of responsibility and provide weekly individual and in-person supervision for all assigned mental health clinical staff; review diagnostic, treatment, and level of care decisions and documentation; ensure adherence to policies and procedures; and conduct clinical case conferences. 
• Lead daily multi-disciplinary meetings with all mental health staff in the assigned area of responsibility, including DOC when appropriate.
• Assist the Senior Clinical Supervisor in coordinating scheduling and assignment of patient care appointments, scheduling of staff, and management of referrals to mental health service
• Participate in providing quality assurance and quality improvement as directed by the Clinical Director of Mental Health.
• Coordinate re-entry services with the social work staff in the assigned area of responsibility
• Meet regularly with assigned supervisor to provide meaningful input into program design and policy formation
• Personnel management of the clinical staff, with assistance from the Senior Clinical Supervisor and/or Clinical and Medical Directors as needed, including recruiting, mentorship, supervision, and disciplinary procedures
• At least 20% of time devoted to direct clinical care, some of which may include supervision of trainees. Timely and clear documentation of supervision and clinical care is expected. 
• Other duties as assigned by a Senior Clinical Supervisor, or the Clinical Director or Chief of Mental Health.

Departmental Preferences

• Demonstrate advanced knowledge of psychopathology in assessing patients in need of mental health treatment, including mental status examination and diagnosis. 
• Excellent interpersonal communication skills and ability to work collaboratively within a multidisciplinary team, as well as with NYC DOC staff
• Strong leadership skills with ability to identify staff needs and provide mentorship and education to suit those needs
• Flexible disposition 
• Ph.D. or Psy.D. in Psychology,  LCSW, or LMHC
• Three years clinical experience working with individuals with mental illness.
• At least one year of experience working in an institutional or correctional setting.
• One-year supervisory experience in a clinical setting.

Minimum Qualifications

1. Master’s Degree in Public Administration, Public Health, Health Care Specialization, Social Work, Psychology or related field; and
2. Three (3) years of increasingly responsible experience in hospital or regulatory agency administration, with particular emphasis on development and evaluation of mental health delivery services; or
3. Possession of a valid license and current registration to practice in a mental health field issued by the New York State Education Department (NYSED).

NYC Health and Hospitals offers a competitive benefits package that includes:

• Comprehensive Health Benefits for employees hired to work 20+ hrs. per week
• Retirement Savings and Pension Plans
• Loan Forgiveness Programs for eligible employees
• Paid Holidays and Vacation in accordance with employees Collectively bargained contracts
• College tuition discounts and professional development opportunities
• Multiple employee discounts programs