Clinical Support Specialist at Yale New Haven Health Urgent Care

PhysicianOne is now Yale New Haven Health Urgent Care in Connecticut and New York! Join us and advance your career with Yale New Haven Health Urgent Care. Were equally dedicated to maintaining an educational and positive work environment for our employees. As the premier provider of outstanding urgent care medical services in the Northeast, were always looking for top-notch individuals to join our team of passionate, enthusiastic healthcare professionals. We are a hard-working team that is relentless in building a great company focused on patients, culture, and performance. If youre a caring individual seeking a rewarding career, working with the best and the brightest, we want you to come grow with us.

We are currently seeking well-qualified talent to join our team.

The ideal candidate should be qualified as a Medical Assistant with recent experience of 1 year preferred. This position requires an energetic, organized individual that thrives in a fast-paced environment. The schedule entails shifts divided between weekdays (8-8pm), weekends (9-5pm) and some holidays (9-5pm).

Primary Functions:

Clinical -

• Prepare patient rooms, set up instruments and equipment according to protocol
• Obtains pertinent clinical information including the patients complaint, health history, and measurement of vital signs
• Documenting all patient-related communication and interventions in the patients electronic medical record (EMR)
• Prepares for all necessary procedures and treatments according to established specifications
• Assists providers with examinations, procedures and treatments
• Performs CLIA-waived lab tests; draw blood and collect, label and process specimens to send to the laboratory
• Performs diagnostic tests including eye exams, EKG, Pulse Ox, Peak flow and throat and nasal swabs
• Monitors patient flow from waiting room to exam room and throughout visit
• Maintains HIPAA at all times

Occupational Health -
Training provided to offer a firm understanding of how to perform the following:

• Spirometry
• Audiometry
• Respiratory Fit Test
• DOT Physicals

Administrative

• Hospitality, check-in, and registration
• Verifying insurances
• Collecting and processing co-pays and counsel patients concerning their accounts when necessary

Cultural Attributes -

• Dependable, able to multitask and is an overall team player
• Consistently demonstrates Yale New Haven Health Urgent Care Mission, Vision, Values
• Top-notch customer service to deliver on the patient experience the Yale New Haven Health Urgent Care way
• Strong and effective with verbal and written communications that is clear, professional and positive
• Able to interact and treat all persons with respect, sensitivity, and fairness to cultural and social differences
• Proficient time management skills

Qualifications:

Education and experience requirements include -

• High School graduate or GED equivalent is required.
• Successful completion of equivalent of an accredited medical assistance program is required
• 1-2 years of experience in a Medical Assisting role is required
• Certified or Registered Medical Assistant is preferred
• Maintain knowledge of medical terminology and standards of care
• Knowledge of computerized information services (EMR) used in clinical management setting preferred
• Ability to work in a fast-paced environment
• Strong commitment to customer service and excellence in healthcare
• Work flexible schedule

Requirements

Covid-19 & Seasonal Influenza Vaccinations required as this is an essential part of the role.

Compensation Range

• $18-25 hourly (based on experience)

Yale New Haven Health Urgent Care is an equal-opportunity employer. We recognize and celebrate our inclusive work environment and encourage candidates of all backgrounds and perspectives to apply. At Yale New Haven Health Urgent Care, were committed to maintaining an inclusive and transparent environment where every voice is heard and acknowledged. The Yale New Haven Health Urgent Care team embraces our differences and knows that our diverse culture is a strength that drives our success.