Clinical Systems Engineer - Mass General Brigham
Boston, MA 02108
About the Job
DescriptionGeneral Summary/Overview StatementPlans and evaluates network technologies to enable, enhance, and support medical device connectivity, integration and interoperability
Implements and supports medical device network infrastructure
Ensures transition to operational support model for connected and integrated technologies and medical IT systems
Provides device integration engineering services to medical and research areas including selection, acquisition and service, technical investigations, and clinical/technical problem-solving
May lead a project team comprised of engineers and technicians
Educates medical and technical staff on integrated medical technologies
Leads quality improvement activities and suggests innovative solutions to technical problems. The incumbent may occasionally travel to MGH or other MGB Sites for meetings or project-based work. Principal Duties and ResponsibilitiesWith some guidance, configures, deploys, manages and maintains equipment supporting the network connectivity and integration of medical technologies including, but not limited to centralized patient monitoring, wireless medical telemetry, and EHR-integrated biomedical devices.With some guidance, leads a project through all stages of its lifecycle
Works with a multidisciplinary team of internal and external customers and stakeholders to identify the needs, coordinates the purchase, manages the installation, helps organize the in-service training, plans for the handoff to day-to-day operations and documents the project.Assists in capital equipment purchases and preparation of budgets with direction and approval from manager or other departmental leadership.Works with clinical, research and Information Systems stakeholders to design, implement and analyze studies for new integrated medical technology evaluations and trials.Supports security management process including risk and vulnerability analysis and related documentation associated with interconnected and integrated medical devices and systems.With some guidance, works with Information Security to implement and maintain security of networked medical technologies minimizing vulnerabilities to both Information Systems (IT/IS) and Biomed supported infrastructures.With some supervision and guidance, investigates clinical incidents involving connected medical devices, prepares and files appropriate reports in conjunction with department Quality and Safety Coordinator, disseminates information regarding possible hazards and implements corrective action.Works with site Health Information Services (HIS) to ensure integrity, availability and confidentiality of data maintained and transmitted across interconnected and integrated medical systems.Monitors network performance and operation to ensure optimum uptime in a proactive manner
Implements means to better detect and monitor issues with supporting infrastructure.Collaborates with clinical and research owners of integrated systems to plan and implement coordinated downtime practices as needed, enabling scheduled maintenance and support.Creates and maintains system wide documentation of integrated and connected medical technologies and infrastructure.Maintains working relationships with Information Systems (IS/IT) functional groups and acts as a liaison between IS and Biomedical Engineering in providing service for new implementations and existing implementation improvement s of networked medical devices and systems.Works with site structured cabling manager and low voltage contractor to implement new cabling and network closet installations and upgrade or improve existing installations.Maintains a proficient level of clinical systems engineering expertise
Advises clinical engineers, biomedical equipment technicians and other technical staff as necessary in clinical systems networks, integration and infrastructure support.Maintains knowledge of and advises hospital personnel of codes and regulations regarding medical device IT systems and integrated clinical technologies.May serve on internal and/or external hospital committees and working groups.Provides on-call response to administrative and/or technical problems related to clinical systems.Occasional after hours and weekend work to perform tasks that cannot be done during normal business hours.Performs other related duties as required.QualificationsQualificationsBachelor's degree in Clinical Engineering, Biomedical Engineering, Computer Science or other related field required. Master's Degree preferredExperience in hospital-based systems support, biomedical engineering or clinical engineer preferredExperience in medical device IT, network and clinical systems engineering preferredSkills & Competencies RequiredStrong skills in management of engineering projects and/or personnelAbility to diagnose and solve technical and/or system problems of a high degree of complexityKnowledge of electronic, mechanical and/or computer reengineering design and applications principlesKnowledge of clinical systems architecture used for medical device interoperabilityKnowledge of the following technologies:Server hardware and operating systemsRouting and switching technologiesFirewalls and securityDesktop and web applicationsStrong level of computer literacy and the use of word processing, spreadsheets, databases, graphics, statistics, engineering tools and programming.Human relations and interpersonal skills of a high level as necessary to manage an operational team in a complex environment under minimal direction; strong ability to interact and communicate with most hospital clinical personnel.Demonstrated leadership ability.Advanced organization skills.Strong skill in technical writing.Strong skill in technical presentation and teaching. Working ConditionsGeneral office environment
May work in a clinical/patient care environment or equipment repair facility with exposure to biological contamination, e.g
blood/bodily fluids, and hazardous electrical or mechanical energy, e.g
high voltage
Occasional lifting of heavy objects, typically not exceeding 50 pounds may be requested. Job Field: IT/Health IT/Informatics-EngineerOrganization: Massachusetts General Hospital(MGH)Schedule: Full-timeShift: Day JobEmployee Status: Regular
Implements and supports medical device network infrastructure
Ensures transition to operational support model for connected and integrated technologies and medical IT systems
Provides device integration engineering services to medical and research areas including selection, acquisition and service, technical investigations, and clinical/technical problem-solving
May lead a project team comprised of engineers and technicians
Educates medical and technical staff on integrated medical technologies
Leads quality improvement activities and suggests innovative solutions to technical problems. The incumbent may occasionally travel to MGH or other MGB Sites for meetings or project-based work. Principal Duties and ResponsibilitiesWith some guidance, configures, deploys, manages and maintains equipment supporting the network connectivity and integration of medical technologies including, but not limited to centralized patient monitoring, wireless medical telemetry, and EHR-integrated biomedical devices.With some guidance, leads a project through all stages of its lifecycle
Works with a multidisciplinary team of internal and external customers and stakeholders to identify the needs, coordinates the purchase, manages the installation, helps organize the in-service training, plans for the handoff to day-to-day operations and documents the project.Assists in capital equipment purchases and preparation of budgets with direction and approval from manager or other departmental leadership.Works with clinical, research and Information Systems stakeholders to design, implement and analyze studies for new integrated medical technology evaluations and trials.Supports security management process including risk and vulnerability analysis and related documentation associated with interconnected and integrated medical devices and systems.With some guidance, works with Information Security to implement and maintain security of networked medical technologies minimizing vulnerabilities to both Information Systems (IT/IS) and Biomed supported infrastructures.With some supervision and guidance, investigates clinical incidents involving connected medical devices, prepares and files appropriate reports in conjunction with department Quality and Safety Coordinator, disseminates information regarding possible hazards and implements corrective action.Works with site Health Information Services (HIS) to ensure integrity, availability and confidentiality of data maintained and transmitted across interconnected and integrated medical systems.Monitors network performance and operation to ensure optimum uptime in a proactive manner
Implements means to better detect and monitor issues with supporting infrastructure.Collaborates with clinical and research owners of integrated systems to plan and implement coordinated downtime practices as needed, enabling scheduled maintenance and support.Creates and maintains system wide documentation of integrated and connected medical technologies and infrastructure.Maintains working relationships with Information Systems (IS/IT) functional groups and acts as a liaison between IS and Biomedical Engineering in providing service for new implementations and existing implementation improvement s of networked medical devices and systems.Works with site structured cabling manager and low voltage contractor to implement new cabling and network closet installations and upgrade or improve existing installations.Maintains a proficient level of clinical systems engineering expertise
Advises clinical engineers, biomedical equipment technicians and other technical staff as necessary in clinical systems networks, integration and infrastructure support.Maintains knowledge of and advises hospital personnel of codes and regulations regarding medical device IT systems and integrated clinical technologies.May serve on internal and/or external hospital committees and working groups.Provides on-call response to administrative and/or technical problems related to clinical systems.Occasional after hours and weekend work to perform tasks that cannot be done during normal business hours.Performs other related duties as required.QualificationsQualificationsBachelor's degree in Clinical Engineering, Biomedical Engineering, Computer Science or other related field required. Master's Degree preferredExperience in hospital-based systems support, biomedical engineering or clinical engineer preferredExperience in medical device IT, network and clinical systems engineering preferredSkills & Competencies RequiredStrong skills in management of engineering projects and/or personnelAbility to diagnose and solve technical and/or system problems of a high degree of complexityKnowledge of electronic, mechanical and/or computer reengineering design and applications principlesKnowledge of clinical systems architecture used for medical device interoperabilityKnowledge of the following technologies:Server hardware and operating systemsRouting and switching technologiesFirewalls and securityDesktop and web applicationsStrong level of computer literacy and the use of word processing, spreadsheets, databases, graphics, statistics, engineering tools and programming.Human relations and interpersonal skills of a high level as necessary to manage an operational team in a complex environment under minimal direction; strong ability to interact and communicate with most hospital clinical personnel.Demonstrated leadership ability.Advanced organization skills.Strong skill in technical writing.Strong skill in technical presentation and teaching. Working ConditionsGeneral office environment
May work in a clinical/patient care environment or equipment repair facility with exposure to biological contamination, e.g
blood/bodily fluids, and hazardous electrical or mechanical energy, e.g
high voltage
Occasional lifting of heavy objects, typically not exceeding 50 pounds may be requested. Job Field: IT/Health IT/Informatics-EngineerOrganization: Massachusetts General Hospital(MGH)Schedule: Full-timeShift: Day JobEmployee Status: Regular
Source : Mass General Brigham