Clinical Team Assistant - Miracle City Hospice

The founders of Miracle City Hospice took the lessons learned from their many years of experience in corporate America to create a patient-centered hospice that maximizes resources at bedside while keeping operations local. Our passion is to provide patients and their families with hospice care that is rooted in the communities we serve.

We are also passionate about providing our employees the right tools to do their jobs effectively and provide the best hospice care in the Cleveland, OH area. Our team carries low patient caseloads. We take pride in our staffing levels and our ability to fulfill this promise for every hospice patient. What does this mean for our patients? It means more visits, better care, and the comfort that they deserve. By spending more quality time at bedside and communicating effectively, with patients and their families.

What We offer:

• Great culture and team atmosphere
• Comprehensive benefits effective the first of the month
• 401(k) retirement plan with a generous company match
• Generous time off accruals
• Paid holidays
• Tuition Reimbursement
• Employee Referral Program
• Merit Increases
• Employee Discount Programs

What You’ll Do:

• Manage all daily clinical records functions including establishing and implementing clinical records policies.
• Ensure clinical record systems are maintained in compliance with state, federal and other regulations.
• Maintain comprehensive working knowledge of state, federal, and other documentation regulations and serves as a resource for appropriate organization personnel.
• Protect all clinical records through the establishment and implementation of control procedures for all open and closed records.
• Protect the confidentiality of patient and organization information through effective controls and direct supervision of clinical records.
• Forward copies of clinical records to authorized users according to policy.
• Complete an administrative record audit following patient discharge and forward the record to the Clinical Supervisor for clinical audit.

Qualifications:

• Prefer at least three years’ experience in clinical records management, preferably in hospice care operations.
• LVN/LPN license preferred, but not required.
• Information systems knowledge required.
• Demonstrated ability to supervise and direct clerical personnel.
• Demonstrates good communication skills and public relations skills.
• Demonstrates autonomy, organization, assertiveness, flexibility, and cooperation in performing job responsibilities.