Clinical Team Lead-Home Health - Otterbein SeniorLife

The Clinical Team Lead provides support to the operational and clinical division of the home health agency.  In supporting and under the direction of Clinical Director/Clinical Manager, this position supports all patient care services and personnel including nursing, home health aide, medical social work, physical therapy, speech-language pathology and occupational therapy staff and contractors for the Medicare certified home health agency. 

This position assists with: making patient and personnel assignments; coordinating patient care; coordinating referrals; assuring that patient needs are continually assessed; and assuring the development, implementation, and updates of the individualized plan of care. Monitors and ensures medical records are maintained appropriately; participates in clinical record review and chart audits and maintenance of medical supplies. Tracks, monitors, submits and follows-up on all Review Choice Demonstration (RCD) and billing issues timely. 

Participates with the Directors and Administrator in the Quality Assessment and Performance Improvement process and assures that all clinical assignments are made according to licensure, state law, and Medicare/Medicaid standards for Home Health. The Clinical Team Lead reports to and receives consultation, direction and supervision from the Clinical Director/Clinical Manager.

Shift: Full-Time 1st

Responsibilities

• Provides support, supervision and consultation to the clinical staff.
• Clinically verifies patient care by performing the following functions:
  • Making patient and personnel assignments;
  • Coordinating patient care;
  • Assuring that patient needs are continually assessed; and
  • Assuring the development, implementation, and updates of the individualized plan of care.
  • Following up on clinical issues
• Assists with the provision of clinical care including: nursing, aide, medical social work and therapy services to patients in Home Health consistent with standards of practice, community need, agency policies and procedures, Medicare/Medicaid guidelines and State Home Health licensure laws.
• Tracks patient cases that are high risk for hospitalization and coaches field clinicians on interventions and visit frequencies to prevent hospitalizations.
• Monitors clinical documentation and assures the documentation is completed in the required timeframes. Specifically monitors for submission of the admission paperwork, medications being entered in the EMR, messages being sent to the coders when a document is ready for coding, care needs, orders and visit frequencies have been entered on the plans of care, post admission reviews of visit frequencies occur within the benchmarks or justifiable exceptions.
• Participates in performance improvement activities including Outcomes Based Quality Indicators (OBQI).
• Performs quarterly chart audits.
• Utilizes clinical knowledge and skills in overseeing the provision of patient care to home health patients on a high quality, consistent basis in accordance with the mission of Otterbein Home Health.
• In absence of the Clinical Director/Clinical Manager, assumes the role of the Clinical Director/Clinical Manager.

Human Resource Management

• Assists with the orientation of nursing and home health aide personnel.
• Assists the Clinical Director/Clinical Manager that services are coordinated and care is available through Home Health Care RNs 24 hours a day, 7 days per week.  May serve as the back-up or relief RN on call upon request.
• Must maintain a professional attitude and demeanor and be able to communicate effectively and relate courteously and cooperatively with patients, caregivers, colleagues, supervisors, co-workers and all others. 

Fiscal Responsibilities

• Assures patient visits are scheduled to the appropriate field clinician and seeks direction from the Clinical Director/Clinical Manager when unsure of how to proceed.
• Monitors patient records for RCD or billing readiness
• Reviews patient documentation that establishes home health eligibility (Face to Face, plans of care, provider orders, etc.)
• Communicates with billing personnel when invoices are ready for billing on a daily basis.

Leadership/Professionalism

• Maintains current knowledge of home health principles and practices.
• Maintains current knowledge of nursing practice acts, standards of practice, applicable laws, regulations, and practices.
• Attends external meetings as directed and presents information on Otterbein Home Health services to outside sources upon request.
• Able to exercise independent judgment, critically analyze situations and make recommendations using appropriate problem-solving skills

Qualifications

Licensure:  A licensed registered nurse authorized to practice in the state of Ohio.

PHYSICAL REQUIREMENTS:  This position requires the nurse to work in both an office and home environment.  Position may require travel to other locations, meetings and seminars, etc.  The position requires performing both patient and supervisory visits in a patient's home that would be in a variety of environments (housing styles, cleaning and maintenance, heating and cooling).

Education: based on the licensure credentials noted above, the Clinical Team Lead must be: Graduate of an accredited nursing program with Baccalaureate or master's degree in nursing or related field, preferred.

Experience: Minimum of three (3) years' clinical experience, with at least one (1) year in home health required.  Two (2) years in a supervisory position preferred.  Demonstrates basic keyboarding and computer skills and is able to use agency software.  Possesses leadership skills: enjoys working with people, assertive, mature, approachable and open-minded.

Further Registration and/or Certification:  Valid Ohio driver's license and automobile insurance, per state guidelines.  Must have use of automobile in good working condition

 BENEFITS*

• Medical insurance with free virtual doctor visits
• Vision and dental insurance
• Paid Time off that accrues immediately
• Paid Holidays
• Life insurance
• Retirements Savings with a 401(k) or 403(b) with company match
• Access up to 100% of your net earned based wages daily through DailyPay
• Employee sponsored fund for employees in need
• Employee Assistance Program (EAP)
• Tuition Assistance

*Some benefits are based on hours worked

Why work for Otterbein SeniorLife:

For more than 100 years, Otterbein has provided senior housing options rooted in respect and community.  We're a non-profit 501(c)(3) health and human service organization, so our values and initiatives are focused on serving our residents.

Otterbein SeniorLife consists of lifestyle communities, revolutionary small house neighborhoods, home health, and hospice care in Ohio and Indiana.  We offer different lifestyle options for seniors through independent living, assisted living, skilled nursing, rehab, memory support, respite care, in-home care, and hospice services.

Apply today and begin a meaningful career as a Clinical Team Lead at Otterbein!