Clinical Trainer - Healthcare Network

Job Summary

The Medical Assistant assists the provider in routine patient care in the office setting. Working in concert with the physician/mid-level practitioner, this individual fosters a smooth and efficient patient flow. Works cohesively between Health Care Network of Southwest Florida and site collaborative partners. Duties are performed under the supervision of a Lead RN or Lead LPN.

Responsibilities and Standards

• Assist providers and nurses with patient care activities.

o Obtains accurate vital signs from the patient and reports abnormal findings verbally to nurse or provider.

o Accurately enters documentation into E.H.R. (Chief Complaint and Vital Signs)

o Accurately obtains health history and rectifies medication.

o Serves as translator between the patient and healthcare provider when needed.

o Accurately processes electronic lab and diagnostic orders.

o Fills in logbooks and special forms (pertinent to department)

o Administers medications by oral, Intramuscular, subcutaneous, intradermal routes.

o Performs phlebotomy.

o Performs department specific procedures.

o Calls in prescriptions.

· Performs waived testing as ordered by the provider.

o Follows policies and procedures.

o Logs results per policies and procedures.

· Keeps exam rooms and treatment areas clean per infection control policies and procedures, and well stocked.

· Accurately utilizes medical equipment as trained.

· Reprocesses medical equipment according to establish policies and procedures.

· Assists with monthly reports, i.e., hand hygiene, infection control, equipment checklist.

· Maintains use of universal precautions at all times.

· Performs other related duties as indicated or when requested by supervisor.

· Assists in referral process within integrated care model and outside specialty providers.

· Assists patients in pharmaceutical assistance programs as needed.

· Orders and maintains inventory of medications.

o Maintains the sample log and pharmaceutical log

o Checks for expiration dates and disposes of expired medications correctly and in a timely manner.

· Preloads patient's medical information into the Electronic Health Records

Job Specifications

• Efforts are generally responsive to work flow, must be able to work independently and prioritize work on a daily or weekly basis, subject to occasional reprioritization by others
• Impact of work performance could result in a noticeable impact in the organization and may involve management attention.
• May be required to perform the duties of other employees, including supervisors/managers, in their absence.
• May be required to perform duties and responsibilities not listed in this description, on a temporary or long-term basis.

Experience

· Education/Training Level:

o High School diploma or GED equivalent

o Graduate of an accredited medical assistant program

· Licenses and Certifications:

o Certification or Registration as Medical Assistant

· Communication Skills:

o Bilingual skills preferred.

o Demonstrates good oral and written communication skills.

· Technology Skills:

o Effectively uses Electronic Health Records

o Proficient on computers