Cloud Infrastructure Engineer - Veterans Sourcing Group

This position will be a lead subject matter expert for the Infrastructure department for all tasks, projects, and support in regards to the Bank's Cloud environment. In addition, there will be backup support for other areas of focus for the Infrastructure department.

Technical Administration:

• Develop programs/procedures to enhance the Cloud/LAN/WAN operation and performance, as needed.

• Keep abreast of technological changes for Cloud/LAN/WAN products and make recommendations for those products that may benefit the Bank.

• Perform or assist in any formal assessments or audits of the Cloud and network infrastructure.

• Perform Cloud/LAN/WAN related assignments, such as: budget assistance, preventive maintenance issues, and support for hardware and operating systems acquired in the future, as requested by the Senior Manager of Infrastructure.

• Fulfill administrative reporting requirements such as performance statistics reporting.

• Attend classes and trade shows related to the Cloud industry.

• Configure, implement, maintain, distribute and document network hardware and software.

• Monitor, manage, and document Cloud connectivity performance.

• Report significant capacity issues in a timely manner to the Senior Manager of Infrastructure.

• Cloud storage design, administration, and support across all environments.

• Develop and maintain disaster recovery procedures.

• Provide second level end user support as needed.

• Act as internal consultant to other IT functions and business groups as appropriate.

• Work with the vendor and users in the planning, implementation, change control, testing, documentation, performance monitoring, capacity planning, problem resolution and disaster recovery setup for Cloud, internet, or network specific related platforms.

• Work with the vendor, users, and security specialists in the security administration for Cloud, internet, or network specific related platforms

• Work with Security Specialists to ensure hardening of any systems and devices and that patches are being applied as necessary.

• Assist in IT strategic planning as required.

• Provide full technical and administrative support for assigned Bank area. Support includes but is not limited to the following: Problem resolution (business and off-hours); user support and system maintenance; managing vendor relationships.

• Liaise with project stakeholders on an ongoing basis.

• Assess need for additional technical staff and/or consultants.

Other Duties:

• Technical lead as needed from project to project.

• Plan, implement, maintain, and manage all underlying infrastructure comprising the Cloud, LAN, WAN, Internet, and storage environments.

• Technology research and analysis as applicable.

• Attend classes, presentations and trade shows related to the computer industry.

• Carry out special tasks as assigned by the Senior Manager of Infrastructure

Skills & Experience

• 7+ years of experience in installation and support of Cloud based services (AWS).

• 10 + years of experience in installation and support of information network and storage solutions including:

• Administration experience in a WINDOWS platform environment.

• Implementing and supporting networked environments.

• Enterprise storage and SAN environments.

• Selecting, implementing, and supporting third-party vendor solutions

• Experience leading in a team-oriented, collaborative environment.

• Excellent working knowledge of the Bank's systems and architecture.

• Strong experience with formal Disaster Recovery planning and processes.

• Experience in a colocation environment