Cloud Site Reliability Engineer 3 - Comcast Corporation

FreeWheel, a Comcast company, provides comprehensive ad platforms for publishers, advertisers, and media buyers. Powered by premium video content, robust data, and advanced technology, we’re making it easier for buyers and sellers to transact across all screens, data types, and sales channels. As a global company, we have offices in nine countries and can insert advertisements around the world.

Job Summary

This position falls under the Comcast Advanced Advertising’s FreeWheel organization. FreeWheel’s TV and video advertising technology is built for today’s ever-evolving multiscreen ecosystem. Whether you are a buyer or a seller, we offer all the tools, data, and insights you need to drive results. FreeWheel’s platform makes TV and video advertising work.We are looking for a Cloud Site Reliability Engineer who will assist in the centralized operation, management, and governance of FreeWheel’s global cloud Infrastructure, primarily backed in AWS (Amazon Web Services) but expanding into GCP (Google Cloud Platform ) and Azure. The ideal candidate will have expertise in the strategy, design, development, and implementation of large-scale projects in the cloud. They will have a firm grasp of emerging technologies, platforms, and applications and an ability to customize them to help our business become more secure and efficient. Extensive knowledge of cloud maintenance and advanced industry knowledge are essential to keep us on the cutting edge. The cloud SRE will immediately impact the daily efficiency of cloud operations and ongoing growth.

Job Description

Core Responsibilities

• Design and build tooling to provide highly scalable, reliable infrastructure using industry best practices.
• Building and maintaining the baseline governance and security standards for AWS infrastructure for all our AWS accounts.
• Writing code and scripts to support Infrastructure as code (IaC), configuration management, and automated incident resolution.
• Participate in on-call rotations and be an escalation contact for service incidents.
• Write systems documentation, playbooks, and other instruction manuals.
• Provide advice and guidance to engineering teams looking to deploy AWS 
   technologies and architectures on best practices and security models.
• Partnering with our Security organization to build the tools that provide them with the information to react to threats and misconfigurations in our infrastructure.
• Maintain detailed documentation for AWS configurations, procedures, and 
   troubleshooting steps. Create and maintain Low Level Design and assist with developing high level design documents. Keep documentation up to date with changes in the AWS environment.
• Work closely with development teams to understand application requirements and provide AWS infrastructure support.
• Collaborate with cross-functional teams to resolve issues and optimize system 
   performance.

Basic Qualifications and Skills

• Bachelor’s degree in computer science, computer engineering, relevant technical field, or equivalent practical experience.
• Experience in designing, analyzing, and troubleshooting large-scale distributed systems.  
• At least three (3) years of administration experience with Linux, AWS, and Windows
• At least three (3) years of experience in configuration management using Cloud Formation, Terraform, and Ansible or similar.
• AWS cloud governance experience using AWS Organizations, AWS SSO, EC2 Connect, Guard Duty, IAM, CloudTrail, Security Hub, Config, etc. 
• At least three (3) years of experience coding in higher-level languages, such as Python, Java, or C++
• An analytical approach to problem-solving, you believe the best decisions are made when they are backed by data.
• DevOps experience solving operational problems with automation, scripting, and software development.
• Demonstrated desire to learn new technologies and programming languages as our team and responsibilities evolve over time.
• Strong verbal / written communication skills
• Selected candidate will be expected to work Eastern Standard hours.

Preferred Qualifications   

• Postgraduate degree in computer-related fields
• Prior experience with large scale, highly distributed applications
• Certified AWS Solutions Architect Pro or DevOps Pro
• Certified AWS Security  
• GCP Architect certified is a plus.

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Respect and promote inclusion & diversity.
• Do what's right for each other, our customers, investors, and our communities.

Disclaimer:

• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications.

• *This position is unable to provide work authorization sponsorship or immigration support now or in the future. *

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Comcast will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law, including the Los Angeles Fair Chance Initiative for Hiring Ordinance and the San Francisco Fair Chance Ordinance.

Salary:

National Pay Range: $82,219.87 USD-$192,702.83 USD

Comcast intends to offer the selected candidate base pay within this range, dependent on job-related, non-discriminatory factors such as experience. The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.

Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

5-7 Years