Cloud Tech Risk and Controls Lead - JPMorgan Chase Bank, N.A.

Join our team to play a pivotal role in mitigating tech risks and upholding operational excellence, driving innovation in risk management.

As a Tech Risk & Controls Manager in Corporate Sector, Tech Risk and Controls Space, you will be responsible for identifying, and mitigating compliance and operational risks in line with the firm's standards. You will also provide subject matter expertise and technical guidance to technology-aligned process owners, ensuring that implemented controls are operating effectively and in compliance with regulatory, legal, and industry standards. By partnering with various stakeholders, including Product Owners, Business Control Managers, and Regulators, you will contribute to the reporting of a comprehensive view of technology risk posture and its impact on the business. Your advanced knowledge of risk management principles, practices, and theories will enable you to drive innovative solutions and effectively manage a diverse team in a dynamic and evolving risk landscape.

Job responsibilities

• Ensure effective identification, quantification, communication, and management of technology risk, focusing on root cause analysis and resolution recommendations.
• Develop and maintain robust relationships, becoming a trusted partner with LOB technologists, assessments teams, and data officers to facilitate cross-functional collaboration and progress toward shared goals.
• Execute reporting and governance of controls, policies, issue management, and measurements, offering senior management insights into control effectiveness and inform governance work.
• Proactively monitor and evaluate control effectiveness, identify gaps, and recommend enhancements to strengthen risk posture and regulatory compliance.
• Support team on periodic audit readiness, regulatory assessments, and exam management.
• Work closely with Azure Engineering and Product Security teams to identify and validate security and controls requirements through testing and evidencing Azure policies.
• Be a Subject-Matter-Expert on all firmwide technology risk domains and proactively manage related cybersecurity and technology control requirements, escalating where there are gaps and delivering tactical and strategic remediation plans.
• Deliver periodic departmental Key Performance Indicators (KPI) and Key Risk Indicators (KRI) metric tracking and timely reporting, highlighting successes and delivery risk acceptance and risk mitigation strategies.
• Assess Cloud Security Control Design adherence to the industry standards and local policy and regulations.
• Facilitate communication between all stakeholders to ensure that work is prioritized appropriately to meet business objectives, managing competing priorities of Cloud Tech Risk and Controls.

Required qualifications, capabilities, and skills

• 5+ years of experience or equivalent expertise in technology risk management, information security, or related field, emphasizing risk identification, assessment, and mitigation.
• Familiarity with risk management frameworks, industry standards, and financial industry regulatory requirements.
• Proficient knowledge and expertise in data security, risk assessment & reporting, control evaluation, design, and governance, with a proven record of implementing effective risk mitigation strategies.
• Demonstrated ability to influence executive-level strategic decision-making and translating technology insights into business strategies for senior executives.
• Experience in Risk, Controls, and Compliance in Financial Services Industry.
• Ability to develop and articulate well thought out business case and its financial / bottom line impacts Strong analytical skills and attention to detail.
• Strategic thinker; makes appropriate business decisions and gains cooperation of others.
• Results oriented; ready to challenge the status quo for continuous improvement.
• Excellent verbal and written skills are critical since this job primarily entails communicating technical information to both technical and non-technical audiences.
• General knowledge of financial services concepts and products.

Preferred qualifications, capabilities, and skills

• CISM, CRISC, CISSP, or similar industry-recognized risk and risk certifications are preferred.
• Microsoft Azure Fundamentals, AWS Cloud Practitioner or any similar Cloud certification is helpful.
• Experience with centralized policy and standard searching tools e.g. CORE, Archer, authentication and authorization tools (RSAM, ServiceNow, IDAnywhere).
• Experience with Application, Database and Platform onboarding lifecycle and related evaluation (e.g. SEAL, Harmony, Permit-To-X).
• Intermediate skill level in Microsoft Excel, PowerPoint, Word, SharePoint, Confluence, JIRA.
• Ability to build out workflows via e.g. Visio, Lucid.
• Strong interpersonal skills to manage relationships with a variety of partners and stakeholders.

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans