Club Manager - Estrella - CCMC

Do you thrive in a service-oriented environment where you are part of a collaborative team? Do you want to have a career with a company that values its employees?

At CCMC, our Club Manager plays a crucial role in executing our company’s purpose statement: We build community by bringing people together in the neighborhoods where they live and in the offices where we work. Simply put, we create experiences that connect people.

We are CCMC, a community management company specializing in master-planned communities. Our vision of inspiring a resident-centric focus is brought to life by our core values: Integrity, Respect, Service and Community.

About the community:

Located 17 miles from downtown Phoenix, Estrella provides a lakeside mountain oasis nestled in the Sierra Estrella Mountains in the Sonoran Desert Valley. The community offers more than 500 acres of parks and open space including 72 acres of lakes for boating and fishing, the Starpointe Residents Club, Presidio Residents Club, hiking trails, basketball, volleyball and tennis courts, and is home to a Nicklaus-design championship golf course.

What you’ll accomplish:

• Manage and organize the activities of the resident's club including oversight of the food and beverage tenant, demonstration kitchen, banquet/events operations, outdoor grills, fitness center, pool and facilities, in conjunction with the Lifestyle and Communications team and Management
• Implement effective front desk, patrol operations, and staffing while insuring outstanding customer service
• Monitor the clubs’ budget with the Community Manager to ensure efficient operations, including achieving budgeted revenue and labor expenses
• Ensure compliance with health, safety, sanitation, and alcohol awareness standards
• Assist with interviewing, training, supervising, counseling, scheduling, and evaluating staff, including hiring and terminations
• Maintain an on-going collaborative relationship with the developer and their on-site sales team

What we’re looking for:

• Experience in club management, facility operations and management, food and beverage operations, bar operations, food and beverage sanitation
• Supervisory experience including staff training, development, and management
• Strong organizational, planning, and decision-making skills
• Basic accounting skills to understand an annual budget and to balance petty cash receipts
• The ability to develop, design, and implement programs

• The physical ability to perform regular inspections of the recreation complex and assist with set-up/break-down of events and programs
• All potential employees must pass a pre-employment drug screen, driving record, and background check prior to employment

If driving is, or becomes, a requirement of the role, it is required, at all times, that you hold a valid state driver’s license for the class of vehicle you are driving, maintain a clean motor vehicle report, and hold current automobile insurance at statutory limits. You must notify People Operations immediately regarding any change to your motor vehicle standing. CCMC may periodically review motor vehicle reports to ensure compliance with these requirements.

The physical requirements can vary, but generally, they may include:

• Mobility: Ability to walk the grounds long distances in various weather conditions.
• Lifting and Carrying: Occasionally lifting and carrying supplies or equipment up to 25 pounds.
• Extended Sitting or Standing: Capability to sit or stand for extended periods during meetings or events.
• Manual Dexterity: Skills in using technology, including computers and mobile devices.
• Driving: Ability to operate vehicle to perform certain job functions. (Please note: We will request and review an MVR at the time of hire and on a periodic basis thereafter to ensure that employees maintain a satisfactory driving status.)

We are committed to creating an inclusive and accessible work environment. If you require reasonable accommodations during the application process or in performing the job duties as described in the posting, please email talent@ccmcnet.com so we can review next steps together.

What we offer:

• Comprehensive benefits package including medical, dental, vision, and life insurance
• Wellness program
• Flexible Spending Accounts
• Company-matching 401k contributions
• Paid vacation, holiday, and volunteer time
• Company-paid Short-term Disability
• Optional Long-term Disability
• Employee assistance program
• Optional Pet Insurance
• Training and educational assistance
• Perhaps most importantly, a service-oriented team who is dedicated to your success!

About the community: