CMA/LPN - Hiawatha Family Med/Internal Med - UnityPoint Health

Certified Medical Assistant

Hiawatha Family Medicine/Internal Medicine

* $5,000 Sign-On Bonus for CMA/LPN/RNs*

Full-time: 0.9FTE, Monday-Friday 8am-5pm with one day off each week

Why UnityPoint Health?

·         Culture – At UnityPoint Health, you matter. Come for a fulfilling career and experience a culture guided by uncompromising values and unwavering belief in doing what's right for the people we serve.

·         Benefits – Our competitive Total Rewards program offers benefits options like 401K match, paid time off and education assistance that align with your needs and priorities, no matter what life stage you’re in.

·         Diversity, Equity and Inclusion Commitment – We’re committed to ensuring you have a voice that is heard regardless of role, race, gender, religion, or sexual orientation.

·         Development – We believe equipping you with support and development opportunities is an essential part of delivering a remarkable employment experience.

·         Community Involvement – Be an essential part of our core purpose—to improve the health of the people and communities we serve.

Hear more from our team members about why UnityPoint Health is a great place to work at https://dayinthelife.unitypoint.org.

• Assist in the delivery of primary health care services and patient care management.
• Demonstrates competence in the skills necessary to carry out assigned duties.
• Administer medications by all routes.
• Apply Nursing Process (Assessment, Diagnosis, Planning, Intervention and Evaluation – within licensure guidelines)
• Act as a liaison with patients, family and providers consistently demonstrating smooth and efficient telephone communication when covering provider call and scheduling patient appointments.
• Obtain complete history regarding health problems according to protocols.
• Document accurate information regarding health concerns and/or condition from patient or family member.
• Telephone Triage by providing and documenting advice for home care of illness/condition; conducting follow-up phone calls regarding patient's health and progress as necessary.
• Ability to assess urgency of condition for immediate attention regarding illness related calls and assign priority.
• Provide patient education regarding health maintenance and medical illnesses following accepted Teach-back method per protocols and guidelines.
• Provide appropriate and timely documentation in the patient’s electronic health record using standardized workflows and processes. 

• Graduate of an accredited program for Medical Assistants.
• Current CME certification for Certified Medical Assistant and AAMA or NCCT certification.
• Mandatory Reporter certification
• Meets educational/competency requirements per policy.
• Previous clinical experience in a medical office preferred.
• Computer data entry experience.
• Mandatory Reporter certification.
• CPR certification.
• Strong interpersonal skills.
• Strong computer skills.
• Ability to work as a team member.
• Ability to understand and apply guidelines, policies and procedures
• Able to write, read, comprehend and speak fluent English.
• Strong verbal and written communication skills.
• Previous clinical experience in a medical office preferred