CMDB / HAM Analyst - Resource Logistics, Inc.

We are seeking a CClientB with 10 + years of experience to join our team. The ideal candidate will have expertise in Service Now and IT Service Management. This role involves working in a hybrid model with day shifts and no travel requirements. The candidate will play a crucial role in enhancing our IT service processes and ensuring seamless operations.

• Evaluate existing asset management process and the design, implementation, and management of new/improved systems for efficiency and effectiveness starting from procurement till disposal.
• Governing HAM processes starting from procurement till disposal across Organisation
• Define scope of the asset management processes, function, the items that are to be controlled, and the information that is to be recorded.
• Ensure asset management standards and procedures are being followed.
• Ensure assets are uniquely identified with naming conventions; ensure compliance with identification standards for object types, environments, processes, life cycles, documentation, versions, formats, baselines, releases, and templates
• Propose interfaces with change management, problem management, network management, release management, finance, and administration functions
• Provides report, including management reports.
• Liaise with the Field services, Procurement SPOCs, Hands and feet teams to ensure the data accuracy.
• Asset Baseline and process flow creation
• Managing hardware Asset Management Operation (Planning, Designing and Forecasting