CoBrand Analytics Lead Analyst at Citigroup
Wilmington, DE 19801
About the Job
The role is part of CRS ECM Analytics team within the larger US Personal Banking Analytics organization
The candidate will lead the Spend and Balance Growth program analytics to grow and improve CRS cards customer engagement.The candidate will focus on the development of comprehensive strategy recommendations based on multiple factors with an in-depth understanding of customer behavior (analytically derived); sound financial impact forecasting and thorough understanding of competitive landscape
Excellent communication skills are required to influence on large scale programs and effectively partner with a diverse group of stakeholders including senior leadership.Responsibilities:Lead analytics for Spend and Balance Growth programs to grow CRS cards customer engagement with new & relevant offers using advanced modelling and analytical techniques.Develop analytically derived omni-channel targeting, offer, and communication strategies to drive long-term profitable customer engagement and expansion opportunities. Own campaigns targeting and design to optimize profitability and manage the process to build financial forecasts supporting all Spend Engagement campaigns,Identifies data patterns & trends, and provides insights to enhance business decision making capability in business planning, process improvement, solution assessment, etc.Recommends actions for future developments& strategic business opportunitiesMay be involved in exploratory data analysis, confirmatory data analysis and/or qualitative analysisTranslate data into consumer or customer behavioral insights to drive targeting and segmentation strategies, and communicate clearly and effectively to business partners and senior leaders all findingsEnd to end project management for developing strategy, building consensus with functional and senior stakeholders and implementing recommendationsBe accountable for audit and control requirementsQualifications:6-10 years of experienceExperience as an Operations Research Analyst, Analytics Manager, Strategic Business Analyst or related position performing quantitative analytics supporting financial servicesExperience analyzing large datasets; applying mathematical, statistical and quantitative analysis techniques to perform complex analyses and data miningEducation:Bachelors/University degree, Master’s degree preferredThis job description provides a high-level review of the types of work performed
Other job-related duties may be assigned as required.------------------------------------------------------Job Family Group: Decision Management------------------------------------------------------Job Family:Business Analysis------------------------------------------------------Time Type:Full time------------------------------------------------------Primary Location:Schaumburg Illinois United States------------------------------------------------------Primary Location Full Time Salary Range:$125,760.00 - $188,640.00In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards
Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs
Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays
For additional information regarding Citi employee benefits, please visit citibenefits.com
Available offerings may vary by jurisdiction, job level, and date of hire.------------------------------------------------------Anticipated Posting Close Date:Aug 08, 2024------------------------------------------------------Citi is an equal opportunity and affirmative action employer.Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.Citigroup Inc
and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.View the "EEO is the Law" poster
View the EEO is the Law Supplement.View the EEO Policy Statement.View the Pay Transparency Posting
The candidate will lead the Spend and Balance Growth program analytics to grow and improve CRS cards customer engagement.The candidate will focus on the development of comprehensive strategy recommendations based on multiple factors with an in-depth understanding of customer behavior (analytically derived); sound financial impact forecasting and thorough understanding of competitive landscape
Excellent communication skills are required to influence on large scale programs and effectively partner with a diverse group of stakeholders including senior leadership.Responsibilities:Lead analytics for Spend and Balance Growth programs to grow CRS cards customer engagement with new & relevant offers using advanced modelling and analytical techniques.Develop analytically derived omni-channel targeting, offer, and communication strategies to drive long-term profitable customer engagement and expansion opportunities. Own campaigns targeting and design to optimize profitability and manage the process to build financial forecasts supporting all Spend Engagement campaigns,Identifies data patterns & trends, and provides insights to enhance business decision making capability in business planning, process improvement, solution assessment, etc.Recommends actions for future developments& strategic business opportunitiesMay be involved in exploratory data analysis, confirmatory data analysis and/or qualitative analysisTranslate data into consumer or customer behavioral insights to drive targeting and segmentation strategies, and communicate clearly and effectively to business partners and senior leaders all findingsEnd to end project management for developing strategy, building consensus with functional and senior stakeholders and implementing recommendationsBe accountable for audit and control requirementsQualifications:6-10 years of experienceExperience as an Operations Research Analyst, Analytics Manager, Strategic Business Analyst or related position performing quantitative analytics supporting financial servicesExperience analyzing large datasets; applying mathematical, statistical and quantitative analysis techniques to perform complex analyses and data miningEducation:Bachelors/University degree, Master’s degree preferredThis job description provides a high-level review of the types of work performed
Other job-related duties may be assigned as required.------------------------------------------------------Job Family Group: Decision Management------------------------------------------------------Job Family:Business Analysis------------------------------------------------------Time Type:Full time------------------------------------------------------Primary Location:Schaumburg Illinois United States------------------------------------------------------Primary Location Full Time Salary Range:$125,760.00 - $188,640.00In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards
Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs
Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays
For additional information regarding Citi employee benefits, please visit citibenefits.com
Available offerings may vary by jurisdiction, job level, and date of hire.------------------------------------------------------Anticipated Posting Close Date:Aug 08, 2024------------------------------------------------------Citi is an equal opportunity and affirmative action employer.Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.Citigroup Inc
and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.View the "EEO is the Law" poster
View the EEO is the Law Supplement.View the EEO Policy Statement.View the Pay Transparency Posting
