COCKTAIL SERVER - Seminole Gaming

Overview

PROPERTY PROFILE:

Whether you want to make your debut or go back on tour after a long hiatus, starting a career at Seminole Casino Hotel can feel more like play than work. Our staff spends their time making sure that every single one of our guests gets the rock star treatment, but the Seminole Hard Rock family also rolls out the red carpet for our Team Members with competitive benefits and a great work environment. If you're ready to join a stellar team full of tastemakers and trendsetters who stand out from the average resort crew, apply today.

Open 24 hours a day, seven days a week, 365 days a year, Seminole Casino Hotel is the largest, most exciting attraction in the five-county region and Southwest Florida’s premier gaming destination with 75,600 square feet of high-paying progressive gaming, over 1,300 slot machines, blackjack, Mini baccarat, Pai Gow, 3 Card Poker, Let it Ride Poker, and Texas Hold’Em Bonus.

OUR COMMITMENT TO SERVICE:

We don’t have customers, we have Guests. Each visitor is our Guest, just as you have a Guest in your home. You take a certain level of pride when you have an invited Guest in your home. You should take the same pride with every Guest who visits one of our properties. Unparalleled Service isn’t just a part of our mission statement at Seminole Gaming; it’s a commitment to each and every one of our current and future Guests.

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Responsibilities

Serves both food and beverage to guests throughout the casino gaming floor, ensuring a positive guest experience.  Must possess exceptional interpersonal skills. 

 • Demonstrate actions and behaviors that reinforce the Company’s mission, “Unconquered Vision, Unparalleled Service, Unlimited Future,” and values of Fast, Fun, Friendly, Fresh and Focused in all we do• Exhibit conduct in accordance with all Gaming Commission Regulations and Seminole Tribe of Florida departmental policies and procedures• Ensure prompt and discrete notification to management and/or the Ethics Hotline of any observation of illegal acts or internal ethics violations• Show a commitment to ensuring responsible gaming and responsible alcohol service by  discretely notifying appropriate management of concerns and observations

Qualifications

• Minimum of one or two years of high-volume food and/or beverage service; or an equivalent combination of education and/or work experience. Must possess knowledge of both food and beverage items.
• Must complete TIPS Training on and ongoing basis.
• Must be able to stand for an entire shift and be able to move throughout the Casino areas.
• Must be able to operate computerized hand-held ordering devices.
• Must be able to make change accurately.
• Must be willing and able to properly wear the Cocktail Server uniform (Ladies: Size 00 to 6, Men: Up to and including waist-size 34).
• WORK ENVIRONMENT:The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
• Exposure to gaming related environmental factors including, but not limited to, second hand smoke, excessive noise, high volume guest/employee contact in a fast-paced, continuously evolving environment

The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.

As part of Seminole Gaming’s employment process, final candidates will be required to obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations, prior to an offer being extended. These background checks may include, but are not limited to:

• Credit Check
• Criminal Background Check
• Drug Screen