Cocktail Server (Terrace Lounge) - Peppermill & Western Village

The Cocktail Server is to provide the guest with effective, efficient, friendly service to ensure their return visit.

Duties:

• Sincerely greets each guest.

• Makes eye contact with guest.

• Knows the script and hours/days of operation.

• Completes pre, running, and post shift side work requirements.

• Ability to serve a wide variety of alcoholic beverages accurately and quickly.

• Understanding of call order of drinks.

• Knowledge of drink pricing.

• Knowledge of Mixology.

• Ability to exercise good judgment in determining potentially intoxicated guests.

• Knowledge of all coupons and specials, including comp rules for player card levels.

• Continuously maintains a neat, clean, organized, safe, and comfortable environment for our guests and Team members.

• Understanding of casino floor sections.

• Genuinely thanks the Guest.

• Adheres to appearance and uniform standards.

• Adheres to all internal controls, policies and procedures.

Qualifications:

• Minimum one-year previous cocktailing experience is preferred.
• Must be able to work any day of the week and any shift.
• Must be able to initiate and engage in conversation in a professional and friendly manner.
• Must possess excellent customer relations and communication skills.
• Must be 21 years of age.
• Must be able to repeatedly lift and carry a tray of 25 lbs at chest.
• Must be able to stand for long periods of time.
• Must be able to speak and understand English.