Collateral Svc Specialist IV - JPMorgan Chase Bank, N.A.

Join a dynamic team of Collateral Svc Specialists, dedicated to providing excellent service to our clients.

Job Summary:

As a Collateral Service Specialist IV within our financial services team, you will be focused on helping our clients succeed and making a positive difference in our communities. We provide credit and financing, treasury and payment services, international banking and real estate services to a diverse range of clients including corporations, municipalities, institutions, real estate investors and owners, and nonprofit organizations.

Job Responsibilities:

• Review pre-closing and post-closing documents from scanned images to ensure compliance and documentation standards are met and support the collateral structure per the approval
• Capture FRBNY, Core and Business terms (metadata) from key legal agreements in a timely manner to be used for analysis and reporting purposes
• Find and interpret language within legal documents to adhere to specific SLAs. Provide support for the Borrower-in-Custody (BIC) program, with the primary objective to increase the value of our pledge pool to the Federal Reserve Bank
• Expand the due diligence and review of loans previously deemed ineligible for pledging due to specific conditions that are within the firm's control to remedy. Reviewing closed loan packages for Commercial Bank & SBA credit files for specific documentation requirements, including regulatory and compliance adherence
• Identify and communicate documentation exceptions to the market partners. Working with the market partners to research and resolve documentation exceptions
• Enter and update collateral information on the applicable collateral systems. Indexing documents in Aurora to be archived in the image repository
• Research and respond to research requests. Perform initial review of loans to determine eligibility to pledge pool
• Participate in partnership meetings with WLS teams to resolve operational errors. Provide continuous improvement ideas to the overall review process.
• Exercise judgment, discretion, and prioritization. Participating in projects and working groups as required
• Follow and understand Bank policy and established procedures. Meeting or exceeding established Service Level Agreements.

Required qualifications, capabilities, and skills:

• Minimum of 3 years prior loan operations experience in a banking or financial services industry
• Commercial Loan systems knowledge including, but not limited to, ACBS, Loan IQ, ABLE, and/or LeasePak
• Strong knowledge of loan documentation required.
• Detail oriented- understands the importance of details and seeks to understand their impacts; takes methodical approach to tasks
• Works with a sense of urgency; seeks out and adapts to best practices; seeks constant improvement; motivated by personal and departmental goals
• Customer service oriented - must be comfortable communicating with internal/external clients on the phone and via email; possess a desire to own and resolve issues
• Team Oriented- readily shares information with peers and managers; can teach others; willing to assist wherever needed: works toward team success and goals
• Technologically Adept- proficient in use of all MS Office programs; can navigate multiple applications making use of shortcuts; can quickly adapt to new systems
• Excellent interpersonal and written/verbal communication skills. Strong organizational, time management and prioritization skills with ability to multi-task efficiently
• Extensive experience with reading and interpreting loan and compliance documentation/must be able to read and interpret any type of internal/external document. Able to work well in a fast-paced environment
• Independent, self-motivated and a team player. Able to work overtime, when needed

Preferred qualifications, capabilities, and skills:

• Paralegal certificate a plus

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans