Collection Agent - Thrivos, Inc.

Are you a collections superstar with a competitive spirit and a knack for staying cool under pressure? Join the fast-growing team at Thrivos as a Collections Specialist! We are a reputable loan company seeking talented individuals who are passionate about delivering exceptional customer service and achieving results.

Requirements:

• Proven experience in collections or customer service role, preferably in a financial or lending institution
• Strong knowledge of collection laws, regulations, and best practices
• Excellent communication and negotiation skills to effectively interact with customers and resolve outstanding balances
• Ability to handle challenging customer situations with empathy and professionalism
• Strong problem-solving and decision-making abilities to identify appropriate collection strategies
• Proficient in using computer applications and navigating databases
• Detail-oriented with excellent organizational and time management skills
• Ability to work independently and collaboratively in a team environment
• High school diploma or equivalent (some college coursework in finance or related field is preferred)
• Willingness to adhere to company policies, procedures, and compliance guidelines
• Reliable and punctual with a strong work ethic

Perks and Benefits:

• Competitive salary with monthly performance-based bonus
• Comprehensive benefits package, including health insurance and retirement plans
• Positive and supportive workplace culture
• Free food & fun

If you have a passion for collections, a commitment to customer service excellence, and meet the requirements above, we encourage you to apply today!

Job Type: Full-time