Collections Accounts Receivable Specialist - Johanson Technology

Johanson Technology Inc. (JTI) and Johanson Dielectrics Inc. (JDI) are looking for a Collections Accounts Receivable Specialist

JDI/JTI has over thirty years' experience specializing in the design, manufacture and sales of high-quality Power and RF ceramic chip capacitors, inductors, and Integrated Passive Components into the global electronics market.

Hourly Rate: $23.00 - $28.00, based on experience

Work Schedule: Monday thru Friday; 8:00 a.m. - 5:00 p.m.

Work Location: 100% On-Site

Company Offer Benefits:

• Medical (HMO/PPO/HSA)
• Dental (HMO/PPO)
• Vision
• Company Paid Basic Life Insurance
• Supplemental Life Insurance
• Paid time off (i.e. Vacation, Sick, Holiday, and Bereavement)
• 401k Savings plus company match
• Tuition Assistance

Required Education and Experience:

• Associate's degree or higher
• Three (3) + years' experience in collections - Business to Business
• Five (5) + years' experience in A/R.
• General understanding of basic accounting principles.
• Proficient with Microsoft Office Suite 365 (Outlook, Excel, Word, Teams, PowerPoint) and Adobe Acrobat and or relevant account software.
• Experience working in a Manufacturing/Production industry.

Preferred Education and Experience:

• Bachelor's Degree (or 4 years of equivalent work experience), preferably in Business or Finance

Essential Functions:

• Craft proactive customer communications and follow ups to deliver consistent timely collections.
• Create, review and analyze A/R reports to improve timely customer payments
• Prepare weekly reporting of A/R collections, including collections targets each week
• Assist customers with A/R related requests including invoices, statements and reconciliation
• Coordinate with various departments on incoming payments, credits, and returns as they arise
• Develop and implement a recurring meeting with the sales team and generate reports of the top 10 outstanding accounts, to better inform them of changes in customer standing.
• Aged credit cleanup with customers performed monthly
• Resolve billing and customer credit issues
• Respond to daily account queries and inbound calls and coordinate with management to settle customer disputes
• Monitor outstanding balance against set credit limit and escalate when the limit is exceeded
• Send monthly statements to customers
• Reconcile customer accounts to ensure that customers' payments are applied correctly to invoices to avoid/correct discrepancies

Attributes and Skills:

• Ability to analyze data swiftly to and assess invoices, payments, and credits to accurately determine outstanding balances and completed transactions
• Maintain professional and friendly constant communication with customers
• Identify, communicate and work through collection/accounting issues and produce ideas and improvements
• Maintain accurate records and notes related to customer interaction
• Ability to work independently and as part of a team
• Able to be assertive while maintaining professional communications with internal and external stakeholders
• Investigate issues and proactively seek out internal/external stakeholders to resolve collections/accounting issues when needed.

To learn more about Johanson Technology's products, services, and culture, visit our websites at www.johansontechnology.com and www.johansondielectrics.com.

Johanson Technology Inc., and Johanson Dielectrics Inc. are AAP/EEO Employer.