Collections Analyst - NetApp

We are looking for an energetic, tenacious, and experienced resource for the position of collections specialist for our finance team in RTP. Our ideal candidate is a motivated problem-solver who can collaborate and communicate effectively with accuracy and an eye for detail. We are ideally seeking someone with experience working with Latin America and the WHT Taxes. A candidate with Oracle/GetPaid is also preferred. A candidate with at least 2-3 years of collections experience, not just Accounts Receivable is required.

High-Level Responsibilities
• Manage collections for NetApp accounts/portfolios and send statements of accounts
• Review customer aging reports and follow up on payments for outstanding invoices/ accelerate cash collections, including reconciliations for short-paid invoices.
• Follow up with customers on missing remittances and provide details to the cash applications team
• Work with internal as well as external teams to resolve disputes resulting in payment delays
• Use the collection's tools effectively. Update collections activities in the system, collection notes, promises, problems, and disputes
• Work on ad hoc requests from external as well as internal teams
• Provide backup for team members in case they are out of the office and handle queries related to their portfolios
• Weekly collection conference call engaging with other team members

Minimum Requirements
• English Language skills are required for written and verbal communications
• Knowledge of Accounts Receivable, and collections
• B2B collections experience
• Ability to work independently, but also collaborate effectively with team members to reach team targets and goals
• Problem-solving, critical thinking skills, and adhering to timelines
• Ability to demonstrate integrity and the use of good judgment to handle the confidential nature of duties, tasks, and information
• Intermediate skills in Microsoft Word, Excel, and Outlook
• Good verbal and written communication skills
• Excellent organization and time management skills
• Flexible with working in the office as required, or remotely


Additional Desired Skills:
• Portfolio Management
• Recent experience with GetPaid, Oracle 11i and/or Oracle Cloud
• High-level understanding of order to cash process
• Ability to work under tight deadlines
• Should be able to multi-task.
• Experience: 3 + years

The pay range that Magnit reasonably expects to pay for this position is: $32/hour - $33/hour
Benefits: Benefits: Medical, Dental, Vision, 401K

Temporary job opportunities align well with people who are looking for career flexibility and less traditional ways of working, but at the same time are people driven to deliver amazing work in high-profile situations. Magnit Direct Source is a service offered by Magnit Global that provides top talent directly to industry-leading clients who have flexible temporary assignments that work on a variety of projects and unlock opportunities for exciting work. As a temporary employee, you will be employed by Magnit Global, NetApp’s vendor responsible for fulfilling temporary jobs at NetApp. You will not be employed by NetApp.