Collections Analyst - SGA Inc.

Software Guidance & Assistance, Inc., (SGA), is searching for a Collections Analyst for a contract assignment with one of our premier Data services clients in Morrisville, NC.

Responsibilities :
We are looking for an energetic, tenacious, and experienced resource for the position of collections specialist for our finance team in RTP. Our ideal candidate is a motivated problem-solver who can collaborate and communicate effectively with accuracy and an eye for detail. We are ideally seeking someone with experience working with Latin America and the WHT Taxes. A candidate with Oracle/GetPaid is also preferred. A candidate with at least 2-3 years of collections experience, not just Accounts Receivable is required.

• Manage collections for firm accounts/portfolios and send statement of accounts.
• Review customer aging report and follow-up on payments for outstanding invoices/ accelerate cash collections including reconciliations for short paid invoices.
• Follow-up with customers on missing remittances and provide details to cash applications team.
• Work with internal as well as external teams to resolve disputes resulting in payment delays.
• Use the collections tools effectively. Update collections activities in the system, collection notes, promises, problems and disputes.
• Work on ad hoc requests from external as well as internal teams.
• Provide back-up for team members in case they are out of office and handle queries related to their portfolios.
• Weekly collection conference call engaging with other team members.

Required Skills:

• Knowledge of Accounts Receivable, and collections.
• B2B collections experience.
• Ability to work independently, but also collaborate effectively with team members to reach team targets and goals.
• Problem solving, critical thinking skills and adhere to timelines.
• Ability to demonstrate integrity and the use of good judgment to handle the confidential nature of duties, tasks, and information.
• Intermediate skills in Microsoft Word, Excel, and Outlook
• Good verbal and written communications skills.
• Excellent organization and time management skills.

Preferred Skills:

• Portfolio Management
• Recent experience with GetPaid, Oracle 11i and/or Oracle Cloud
• High level understanding of order to cash process.
• Ability to work under tight deadlines.
• Should be able to multi-task.
• Experience: 3 + years

SGA is a technology and resource solutions provider driven to stand out. We are a women-owned business. Our mission: to solve big IT problems with a more personal, boutique approach. Each year, we match consultants like you to more than 1,000 engagements. When we say let's work better together, we mean it. You'll join a diverse team built on these core values: customer service, employee development, and quality and integrity in everything we do. Be yourself, love what you do and find your passion at work. Please find us at https://sgainc.com/ .

SGA is an Equal Opportunity Employer and does not discriminate on the basis of Race, Color, Sex, Sexual Orientation, Gender Identity, Religion, National Origin, Disability, Veteran Status, Age, Marital Status, Pregnancy, Genetic Information, or Other Legally Protected Status. We are committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, and our services, programs, and activities. Please visit our company EEO page to request an accommodation or assistance regarding our policy.