Job Summary

The Collections Specialist will handle reconciliation and collections responsibilities across multiple locations at Altruix. They will monitor and facilitate payments on past due customer balances and will work with other members of the billing & collections team in various tasks, including customer support related to accounts receivable. This role will be based out of the Annapolis, MD location and will report to the Director of Billing and Collections.

Main Responsibilities

• Accurately reconcile payments from customers, payors, and other vendors in various 3rd party systems on a timely basis.
• Monitor account balances on a regular basis
• Contact customers regarding past due amounts
• Receive calls, accept customer payments, and assist with customer inquiries
• Work with other members of the Billing and Collections team to resolve customer issues as well as identify and troubleshoot invoicing discrepancies
• Assist with administrative tasks when assigned

Minimum Qualifications

• High SchoolGED - bachelors preferred
• 2 years basic accountingcollections background
• 2 years customer service background
• Data Entry experience
• Proficient in use of Excel. Outlook, and word

Preferred Qualifications

An ideal collections and data entry specialist would have experience in a hospital or pharmacy setting and be able to perform in a high-volume, fast paced environment, while maintaining a strong attention to detail necessary for accurate payment processing and reconciliation. They should have excellent communication and customer service skills to help facilitate timely customer payments. They must be a well-organized and productive multitasker that works well with other members of the Billing & Collections team. The specialist will need to be able to learn and navigate multiple 3rd party systems and maintain high accuracy during data entry tasks. Experience in pharmacy management systems and NetRx is a plus.

Altruix is a values driven organization striving to fulfill our mission - to improve the lives of people through exceptional, caring pharmacy services - with HEART.

Hopeful - We believe in the power of the human spirit, that every person matters, and we find a way to say yes.

Ethical - We do what is right with honesty, integrity, and transparency.

Accountable - We take ownership of problems, welcome feedback, and seek continuous improvement.

Respectful - We treat every person with kindness and listen with an open mind.

Team-oriented - We put clients and providers first, act with humility, and work together for the well-being of others.

Benefit summary/EEOC Statement/Drug-Free and testing - Altruix offers a competitive salary and a comprehensive benefit package which includes medical, dental and vision plans through CareFirst (a Blue Cross Blue Shield plan); employer paid long-term disability coverage and life insurance; an employer matched 401K plan; paid time off and paid holidays.

Altruix is an Equal Opportunity Employer and does not discriminate in recruiting, hiring, placement, training, promotion, termination, layoff, recall, transfers, leaves of absence, compensation, and other employment practices on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, genetic information, disability status, protected veteran status, or any other trait protected by federal, state, or local laws. Altruix is a drug-free work environment and requires pre-employment drug and alcohol testing as a condition of employment.