Collections Manager - Ultimate Staffing Services

Job Title: Collections Manager

Job Summary:

The Collections Manager will oversee and manage the collections department, ensuring the timely recovery of outstanding account balances, maintaining client relationships, and supporting the company's overall financial health. This role will involve strategizing to optimize collections processes, leading a team, and reporting to the Accounting Manager. The Collections Manager is critical in upholding the company's core values of service, relationships, and character.

Key Job Responsibilities:

• Lead and manage the collections team
• Develop strategies to improve collections and reduce overdue accounts
• Monitor accounts receivable and collections performance metrics
• Ensure compliance with industry regulations and company policies
• Collaborate with the Accounting and Finance departments
• Maintain positive relationships with clients

Job Duties and Responsibilities:

• Oversee daily operations of the collections department, ensuring timely recovery of outstanding account balances
• Develop and implement strategies to reduce overdue accounts and improve cash flow
• Monitor and manage a portfolio of accounts receivable, ensuring accurate and timely reporting of collections activities, including aging reports
• Lead and mentor the collections team, providing guidance on best practices and professional development
• Maintain positive client relationships by addressing concerns and negotiating payment arrangements when necessary
• Ensure compliance with relevant collections regulations and industry standards
• Collaborate with other departments, such as Sales and Customer Service, to resolve account discrepancies and facilitate payment collections
• Support month-end closing procedures, financial reporting, and assist with audits as needed
• Continuously identify opportunities for process improvement to enhance the efficiency and effectiveness of collections efforts

Qualifications:

• 5+ years of experience in collections or accounts receivable, with at least 2 years in a managerial role
• Strong knowledge of collections regulations and industry best practices

Skills and Competencies:

• Proven leadership and team management abilities
• Strong negotiation and conflict resolution skills
• Excellent communication and interpersonal skills
• Solid organizational and time-management abilities
• Proficiency in financial reporting and collections software
• Commitment to upholding the company's core values of service, relationships, and character

Compensation:

• Competitive salary range of $30-32 per hour
• Benefits package including health, dental, and vision insurance, as well as paid time off and retirement plan options

Please send your resume to Stephanie Randolph with

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. To the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.