Collections Representative - Mountain Alarm Fire & Security

Come Help Us Protect Lives!

Fire Protection Service Corporation is a team dedicated to providing life safety products and services to our customers. We are a team of eagles. Our mission statement is Intelligence, Initiative, and Integrity. Our team members focus on providing excellent customer service for internal and external customers. They are committed to improving processes to create superior efficiency.

If you embody our mission, you should consider joining our team.

Fire Protection Service Corporation is now hiring for a full-time collections representative

Duties & Responsibilities:

• Handle inbound/outbound collection phone calls, asking for payment in full on every call or negotiating payment plans
• Write letters or uses approved form letters in collection attempts
• Respond to correspondence received
• Logging all client contact in current accounting programs
• Utilizes actions/incidents/note or current system
• Receive and process payments as determined by collections manager
• Maintain positive attitude toward debtor(s)
• Filing invoice statements, run errands, adhere to code of conduct, confidentiality agreement & company safety policy

Qualifications:

• Ability to work in highly structured environment
• Strong organizational and follow-up skills
• Goal oriented professional with strong work ethic
• Ability to apply a common sense understanding to carry out detailed, but uninvolved written or oral instructions
• Ability to deal with problems involving a few concrete variable sin standardized situations
• Excellent verbal and written communication skills
• Must read and speak English
• Professional mannerism and phone voice
• 6+ months related experience and or training

Education & Certification:

• High School Degree or equivalent
• Utah DOPL Burglar Alarm Company Agent License or ability to obtain one
• Notary Public or ability to obtain one

About Mountain Alarm Fire & Security:

Mountain Alarm Fire & Security has over 65 years' experience protecting what matters most. The Company has grown and expanded to locations throughout Utah, Arizona, Colorado, Idaho, Montana, and Wyoming. As a family owned and operated company, we strive to provide the best customer experience from inception and beyond. We hire quality individuals with entrepreneurial spirits who are excited to help us soar to levels that far exceed our competition.

Acquired in December 2021 Mountain Alarm is now a Pye-Barker company. Since 1946, Pye-Barker Fire & Safety has been protecting communities through fire suppression and security alarm services. Pye-Barker Fire & Safety is a collective of the most prominent and reputable fire and life safety protection companies in the nation.