Collections Specialist - Commercial Accounts, Temporary - Remote role - Midatlantic Employers' Association

Collections Specialist, Commercial Client Accounts - Remote role

Temporary Assignment, 40 hrs. per week, 60-90 Days

We have a nice 'temporary' role available for someone who likes working with Corporate Accounts Receivable and working with collecting past-due amounts from commercial clients.

In this temporary role, you can work remotely and contact our clients directly via email, phone, etc., to situate their accounts from being past-due to bringing their balances to current. You will be instrumental in finding out if there is a problem with not receiving invoices, mis-billing, items not being received, etc., so as to work towards the amount being paid.

In this temporary role, You will be responsible for contacting customers with overdue accounts, negotiating payment plans, and resolving any billing issues in a professional and efficient manner. The ideal candidate will possess strong communication skills, a detail-oriented mindset, and a commitment to delivering outstanding customer service.

This is a 60-90 Day assignment, working 5 days per week, 40 hrs. weekly.

You will be paid by check and have taxes deducted.

Company Overview:

Our client, New Era Technology is a growing technology solutions company. Based in West Chester, PA, but can be performed remotely.

Key Responsibilities:

* Contact customers with overdue accounts via phone, email, and mail to facilitate payment of outstanding balances within a 60-90 day timeframe.

* Review and reconcile customer accounts to identify overdue payments and billing discrepancies.

* Negotiate payment plans and terms with customers to facilitate timely resolution of past due accounts.

* Collaborate with internal teams, including sales and customer service, to address customer inquiries and resolve billing disputes.

* Maintain accurate and up-to-date records of customer interactions and payment status using our accounting software.

* Prepare and distribute regular reports on accounts receivable aging and collection activities to management.

Keyword: Collections Specialist - Industrial Accts., Temporary - Remote role
Required Experience:

Qualifications:

* High school diploma or equivalent required.

* Two (2) years of related experience working in collections, accounts receivable, or a similar financial role.

* Strong negotiation and problem-solving skills with a customer-focused approach.

* Excellent communication skills, both verbal and written, with the ability to interact professionally with customers and internal stakeholders.

* Proficiency in Microsoft Office Suite and experience with accounting software (e.g., Great Plains, QuickBooks).

* Detail-oriented mindset with the ability to prioritize tasks and manage time effectively in a fast-paced environment.

Benefits:

This is paid hourly for 40 hrs. per week, over a 60-90 day period.

From: Midatlantic Employers' Association