Collections Specialist - Ledgent Finance & Accounting

Job Description:

We are seeking a motivated and detail-oriented B2B Collections Specialist to join our Finance team. In this role, you will be responsible for managing the collections process for our business-to-business (B2B) clients, ensuring timely and accurate payments, and maintaining excellent relationships with our corporate customers.

Key Responsibilities:

• Manage B2B Accounts: Monitor and manage assigned accounts to ensure timely collection of outstanding invoices.
• Payment Reconciliation: Accurately reconcile accounts and payments to resolve discrepancies.
• Customer Interaction: Maintain regular communication with customers regarding outstanding payments, payment terms, and disputes.
• Dispute Resolution: Investigate and resolve any billing issues or disputes in a timely manner to ensure payments are processed.
• Reporting: Prepare and submit regular reports on account status, past due amounts, and collections forecasts to the Collections Manager.
• Credit Hold: Recommend accounts for credit hold or write-offs based on aging and risk assessments.
• Process Improvement: Identify opportunities to improve collections processes and customer experience.

Qualifications:

• Experience: Minimum 2 years of experience in B2B collections or accounts receivable.
• Skills: Strong understanding of accounting and finance principles related to collections.
• Communication: Excellent written and verbal communication skills.
• Detail-Oriented: Strong attention to detail with the ability to manage multiple accounts simultaneously.
• Technology: Proficient in Microsoft Excel, ERP systems, and collections software (e.g., SAP, Oracle, or QuickBooks).
• Education: Bachelor's degree in Finance, Accounting, or a related field preferred.

Key Competencies:

• Problem-solving and negotiation skills.
• Ability to work under pressure and meet deadlines.
• Professionalism in dealing with customers and internal stakeholders.
• Analytical mindset with the ability to interpret financial data.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. To the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.