Collections Specialist - Specialty Building Products Holdings, LLC

Specialty Building Products is currently looking for a Collections Specialist to join our VALUES based organization to works with customers to collect on receivables owed to the company

Responsibilities & Essential Functions:  

• Reach out to customers with overdue payments through phone calls, emails, and other communication channels. 
• Conduct follow-up communication to negotiate payment arrangements and resolve outstanding issues. 
• Negotiate and establish payment plans based on customer financial situations. 
• Maintain accurate and detailed records of all customer interactions, payment agreements, and account status updates. 
• Update customer account information and documentation in the collections system. 
• Evaluate the creditworthiness of customers and recommend appropriate credit limits. 
• Monitor and assess customer credit terms, identifying potential risks and taking preventive measures. 
• Generate and analyze reports on accounts receivable, collection efforts, and overdue payments. 

Required credentials:   

• High school diploma or equivalent; additional education in finance or related field is a plus. 
• Proven experience in collections or a similar role. 
• Familiarity with accounting principles and financial processes. 
• Strong negotiation and problem-solving skills. 

Specialty Building Products is the leading distributor of specialty building products in North America. SBP operates under the brands U.S. LUMBER, Alexandria Moulding, REEB Millwork, DW Distribution, Millwork Sales and Amerhart. We serve 45 states in the U.S. and 8 provinces in Canada from over 40 locations. Here at SBP we are a people first organization, our team is built upon strong culture and standards for success. We value your perspective and want to learn more about you with a commitment to laying the foundation for you to build a successful career with us. Join us and EVOLVE your future at Specialty Building Products!

Being a part of SBP you will be eligible for many benefits. Full-Time benefits would include:

• Medical, Dental, Vision given on the 1^st of the month following 30 days of employment
• Company-Paid Life Insurance & Disability
• 401(k) with Company Match
• Company-Paid Time Off
• Paid Holidays & Floating Holidays
• PLUS ADDITIONAL PERKS!

We are proud to have the best team in our industry. We have experienced a tremendous amount of growth as a company. This growth has served not only our customer base but has also provided significant opportunities for advancement amongst our employees.

Specialty Building Products is an equal opportunity employer. It is our policy of Specialty Building Products not to discriminate in hiring and employment on the basis of race, color, religion, national origin, sex, disability, age, military status, genetic information, or other protected class status in accordance with all applicable federal, state, and local laws.