Collections Specialist - Allied Universal

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Allied Universal® is hiring a Collections Specialist. The Collections Specialist is responsible for providing support to their region(s) in all matters relating to meeting cash collections objectives. Under the guidance and supervision of the Assistant Controller, the Collections Specialist will be interacting with Financial Transaction Specialists and the Branch staff to assist on removing any obstacle that delays client payments and contact client’s account payable to secure payment schedule/ensure invoices are in ready status. In addition, the Specialist will provide guidance and expertise on collecting amounts receivable and collections escalations protocols, as well as WinTeam training regarding Accounts Receivable (AR) invoice and AR Domo reporting. The Collections Specialist will also work with outside collection agents on assigned corporate collection clients and utilize third party firms (D&B and Credit Risk Monitor) to provide creditworthiness evaluation on existing and prospective clients.

RESPONSIBILITIES:

• Facilitate the weekly or bi-weekly Accounts Receivable conference calls with the regions’ operational teams; follow-up and facilitate outstanding issues
• Provide weekly client, Branch, and regional status updates to senior management and recommend actions to improve Days Sales Outstanding (DSO)
• Provide guidance and expertise on collections escalation and write-off protocols
• Direct interaction with clients to resolve payment issues, as required
• Work with outside collection agents on assigned corporate collection clients
• Assist Treasury Cash Applications in posting payments or corrections and researching unapplied payments and billing issues
• Perform necessary steps regarding bankruptcy notices
• Compile monthly bad debt reserve items for final analysis on “At Risk” clients
• Under the guidance of the Assistant Controller, perform credit risk evaluations on current and prospective clients as needed utilizing third party service providers; prepare analysis for management
• Calculate DSO calculations and communicate the results along with drivers
• Review work product of financial operations support analyst; edit or modify reports
• Assist the Assistant Controller with Bad debt analysis and reporting

QUALIFICATIONS (MUST HAVE):

• Associate’s degree or higher in Business Administration, Finance, Accounting, Economics, or related field of study
• Minimum of one (1) year of soft collections experience in a B2B environment
• Advance working knowledge and experiences of Microsoft Excel to handle complex formulas and various data analysis features
• Solid understanding of financial statistics and accounting principles
• Proficient user of finance software
• Strong interpersonal, communication, and presentation skills
• Ability to concentrate on details, work under deadline pressures, apply sound logic and judgment, and prioritize tasks and responsibilities
• Ability to manage multiple projects and shift focus as demands for priority change

PREFERRED QUALIFICATIONS (NICE TO HAVE):

• Collections experience in a management role
• Experience working in a high-volume, complex billing environment

BENEFITS:

• Medical, dental, vision, basic life, AD&D, and disability insurance
• Enrollment in our company’s 401(k)plan, subject to eligibility requirements
• Eight paid holidays annually, five sick days, and four personal days
• Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.