Collections Specialist - Creative Financial Staffing

Collections Specialist - Jessup, MD

About the Company and the Collections Specialist Opportunity:

• CFS is partnering with a repeat client in the food industry located in Jessup, MD
• Due to an upcoming leave, they are looking to bring on two Collections Specialists on a contract to hire basis
• Schedule: M-F flexible work schedule, start between 7-8am and work an 8 hour day. 100% in office in Jessup, MD
• Company offers growth opportunities across various departments and boasts strong tenure, a family feel, and a relaxed work environment
• Reports to the Credit and Collections Manager
• Ideal start date: Week of September 30, 2024
• Salary $60,000 - $65,000 depending on experience

• Monitor AR aging and identify and resolve assigned past due accounts by contacting customers via phone and email
• Broker payment plans and resolve collection issues
• Resolve short pay and credit issues in a timely manner
• Email requested invoices and customer Credit Memo(s)
• Research and processes any payment discrepancies, charge backs, returns, and NSF items
• Answer AR phone/email inquiries and follow up
• Provide weekly reporting to Credit Manager
• Maintain current aging for a high volume of customers
• Process and post daily payments received
• Negotiate payment plans as needed
• Perform other job related duties as assigned

Qualifications for the Collections Specialist:

• Associate degree in accounting, finance, or related or comparable work experience
• 3+ years of experience with accounts receivable and collections (not medical billing)
• Experience in the food industry a plus
• Basic Excel skills
• Organized, detail oriented, strong multitasking skills, great customer service and communication skills
• Good understanding of debits and credits
• Must be able to pass a background check and drug screen