Collections Specialist - Robert Half

Description We are offering a short-term contract employment opportunity for a Collections Specialist in the Real Estate Property/Facilities Management industry. The role is based in Milwaukie, Oregon, United States and involves managing customer accounts in a fast-paced environment. Responsibilities: - Effectively use CRM tools to manage and process customer data - Handle Accounts Receivable (AR) tasks, ensuring all financial data is properly recorded - Respond to inbound calls from customers, addressing their inquiries and resolving any issues - Perform various billing functions, ensuring all customer account details are up-to-date - Manage collection processes, ensuring all outstanding payments are collected in a timely manner. Requirements - Proficiency in CRM software to manage and analyze customer interactions and data - Understanding of Accounts Receivable (AR) to track money owed by tenants or clients - Excellent communication skills for answering inbound calls and addressing client queries - Familiarity with billing functions, including invoicing and payment collection - Knowledge of collection processes to ensure timely payments and adherence to company policies - Experience in Real Estate Property/Facilities Management is preferred - Strong organizational skills and attention to detail - Ability to work independently and in a team environment - High level of professionalism and ethical standards - Ability to handle sensitive information with discretion. Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) .