Collections Specialist - Creative Financial Staffing
Pasadena, TX
About the Job
Collections Specialist- Pasadena!
About the Company:
- Company is growing and opportunity for advancement.
- Fantastic work culture
Collections Specialist Responsibilities:
- Collect payments on past due invoices via phone calls and collection e-mails or other correspondence
- Verify validity of customer account discrepancies by investigating information from sales, customer service departments and from customers
- Resolve collections issues by examining customer payment plans, payment history and credit line
- Make outbound collection calls while maintaining and/or improving customer relationships
- Through personal account management, maintain current knowledge of customer accounts as well as any outstanding issues
- Provide customers with account statements and invoices
- Maintain customer collection notes in ERP system
- Summarize receivables by maintaining invoice accounts; coordinate and prepare monthly AR meeting for designated customer accounts with detailed notes and payment status
- Run aging reports for use in making collections calls and for management of accounts
- Process customer credit memos
Qualifications for Collections Specialist:
- High school Diploma or GED required (2yr or 4yr degree preferred)
- Minimum 2-3+ years related collections experience in a high-volume business to business collections setting
- Experience in high volume collections with demonstrated ability to drive down aging of accounts
- Excellent organizational and communication skills
#INOCT2024 #ZRCFS
Source : Creative Financial Staffing