Collections Specialist - Lafayette Federal Credit Union

• Do you have excellent verbal and written communication skills?
• Are you an independent worker?

• Independently prioritizing and executing daily collection activities; contacting members for payment via telephone and email, timely documents and maintaining collection notes and performing appropriate follow-up.
• Monitoring and documenting all legal cases as well as tracking documentation sent to collection attorneys. Performing the appropriate follow-up with collection attorneys to ensure due diligence on all legal cases. Reviewing and updating all tracking spreadsheets.
• Monitoring, reviewing and updating exception, delinquent and matured loan reports; ensuring timely member billing and loan payment processing.
• Assisting in activities related to loss mitigation to include loan extensions, loan modifications and foreclosures.
• Maintaining mortgage and consumer collection queues to ensure legal action and consumer loan charge offs are performed timely and accurately.
• Ensuring that procedures regarding account sweeps, member notifications and collection notes are followed. Updating all member accounts within established timeframes to achieve maximum collection of past due debts.
• Troubleshooting and resolving member and internal inquiries in a timely, friendly and professional manner. Ensuring all written and verbal member correspondence and all related information are documented and/or scanned accurately and timely into the Asset Recovery system.

• Employer paid (99.9%) health insurance premium for single and family coverage (HMO Plan) 
• Fully funded deductible (HMO Plan)
• 401k employer matching contribution 
• Income protection with life insurance, short and long-term disability
• Paid time off & holiday leave
• Educational assistance

When you choose a Lafayette Federal career, you choose to work in an environment where member focus is our bread-and-butter.We have a stable presence in the Washington Metropolitan area, a tenacious spirit and a genuine love for what we do — serving our members. If you seek a career in banking, our job openings offer you an excellent chance to learn and advance. We are a strong organization, poised for growth, and we are constantly broadening our reach.We believe an inclusive equal opportunity workplace reflects the communities we serve and leads to fresh ideas. Valuing diversity extends to the recruitment and ongoing engagement of employees to member cultivation. It’s part of who we are.Consider a Lafayette Federal career if you want:An opportunity to make an impact in the lives of our membersA chance to work with some of the best minds in banking todayA forward-thinking benefits plan and competitive payAn environment that values differences in peopleEmployee Benefits:We are committed to maintaining an attractive benefits package that gives those with Lafayette Federal careers the resources they need to effectively manage their health, promote their well-being and help plan an exciting future.! We offer an outstanding benefits package that includes: • 401(k) with Employer Match and Profit-sharing• Generous Paid Time Off Package• Group Health Insurance for Single and Family Coverage• Flexible Spending Account• Health Savings Account with Employer Funding• Life and Accidental Death and Dismemberment Insurance• Short and Long-Term Disability Insurance• Dental Reimbursement• Commuter Benefits• Educational Assistance In addition to the benefits listed above‚ LFCU fosters a great work environment. Just ask our employees!*Lafayette Federal Credit Union is an equal opportunity and e-verify employer.*EOE/AA/VETERAN/DISABLED